Operations Training Manager

Our Mission : Hospital-Quality Care Everywhere.

The healthcare industry still relies on faxes and phone tag to coordinate critical care for patients at home. We think patients and the clinicians who serve them deserve better than a system stuck in 1995.

Verse Medical is building the modern software infrastructure to make it happen. Were a well-funded Series C company (backed by General Catalyst SignalFire and Sapphire Ventures) on a mission to heal a fragmented system. Our platform connects the dots between providers payors and patients ensuring people get the high-quality care they need reliably and right where they live. Were growing fast and looking for people who are driven by this mission to join us!

Our Values : The Principles That Guide Us

Our values are the operating system for how we work together and with our partners. They arent just words on a wall; they are the principles we bring to every decision every day.

We are transparent upfront and direct. We operate with honesty and clarity. We share information openly the good and the bad and believe that direct respectful feedback is the foundation of trust and progress.

We value speed of iteration. We are building something new which means we learn by doing. We prioritize rapid iteration and getting solutions into the hands of users believing that progress is more valuable than perfection.

We give 110% effort 30% of the time. We are passionate about our mission and there are moments that require us to go the extra mile. We believe in focused intensity when it counts balanced by a sustainable pace that keeps our team energized for the long run.

We empathize with customers to a fault. When our users face a problem we own it. Instead of asking them to change we ask ourselves How can we make this better We believe true innovation comes from deep empathy and a relentless focus on solving the real-world challenges of healthcare.

Your Impact : How Youll Help Us Heal a Broken System

You will re-create our Operations team training materials / processes to effectively and efficiently onboard new hire classes whether remote or in-office. You will own this from end to end and serve as the cornerstone for our Ops teams success.

What Youll Achieve : A Glimpse into Your Contributions

Within your first year you will have the opportunity to :

Review existing training materials and processes.

Learn the ins and outs of our operations and fulfillment processes.

Create and improve self-guided training platforms for new hires.

What Youll Bring : The Skills and Experience Youll Leverage

We believe that diverse experiences and backgrounds lead to better solutions. While we have an idea of what will help someone succeed in this role we are open to being convinced by your unique story and skills. If you believe you can achieve the outcomes above we encourage you to apply.

Core Skills & Experience :

5-7 years of experience developing conducting and refining training programs for complex operating models.

Experience working in a fast-paced scale-up environment. Healthcare background is preferred.

Experience autonomously building training modules that are capable of onboard groups of 10 people.

Must have experience with modern LMSs and designing for L&D programs (i.e. making it presentable and digestible) not just creating or developing a training platform

A flexible self-starter who can independently drive decisions and effectively communicate these to appropriate stakeholders.

The Rewards & Reality : Compensation Benefits & Logistics

We believe in taking care of our team both professionally and personally. Heres what we offer :

Meaningful Compensation : $110000-$150000

Comprehensive Health & Wellness : We cover 100% of your health insurance premium and provide access to high-quality dental and vision insurance plans for you and your dependents.

Plan for the Future : We offer a 401(k) plan to help you save for your future. At this time the company does not offer a 401(k) match.

Career Growth : Youll have opportunities for rapid career advancement in a company thats at a major inflection point. We want you to grow with us.

Work Environment & Location :

This role is based in our New York City office in Chelsea. We have a hybrid model with a requirement of 4 days per week in the office to foster collaboration and innovation.

Our Pledge for an Equitable Future

At Verse Medical our mission is to deliver equitable hospital-quality care to everyone regardless of their background or where they live. We can only achieve this if our own team reflects the diversity of the patients we serve. We are committed to building a workplace where everyone feels a sense of belonging where their contributions are valued and where they can do their best work. We embrace diversity of all kinds : race gender age religion identity experience. We are actively working to build a more inclusive and equitable world starting from within our own walls. We are an equal opportunity employer.

We are also committed to providing a positive and accessible interview experience. If you require any accommodations to participate in our process please contact us at .

Required Experience :

Manager

Key Skills

Car Driving,Apache,Import,Back Office Operations,Accident Investigation

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 110 - 150