Clinical Manager

Clinical Manager

Southwest Network provides integrated behavioral and physical health services, caring for both the mind and body for whole health and wellness. We offer treatment programs for seriously mentally ill adults and children and adolescents with complex emotional and behavioral needs. We are committed to their recovery, and we work together to offer hope, support individual goals, encourage self-sufficiency, and change lives. We do whatever is needed for the individuals and families we serve.

Essential Functions For This Position :

• Provides supervision, clinical oversight and consultation to a team of clinical therapists, as well as interns.
• Assists Clinical Director with program planning and practices with a focus on a system of integrated care that supports client needs.
• Assists clinical director in reviewing and approving assessments and service plans completed by behavioral health technicians.
• Train staff on best practices, contract requirements, child and adult guiding principles and trauma-informed care.
• Assist therapist and intake specialists with clinical formulations and oversight of clinical interventions and referrals.
• Monitors staffing levels and forecast needs.
• Coordinates and manages therapy referrals.
• Ensures balanced caseloads of therapists and interns as applicable.
• Monitors production, documentation timeliness, clinical effectiveness, practice standards to enhance equity, quality, safety and positive outcomes.
• Ensures clinical soundness of the assessment / treatment process.
• Conducts quarterly clinical documentation audits.
• Attend Adult Recovery Team (ART) and Child and Family Team (CFT) meetings when necessary to provide clinical recommendations.
• Provides crisis interventions and clinical consultation to staff, ART and CFT.
• Coordinates clinical care, resolves complaints or problems, and identifies solutions to systemic barriers to care.
• Coordinates service denials with the Medical Director and completes all necessary member and stakeholder notifications.
• Accurately and thoroughly documents all services and activities in the medical record according to policy using approved forms and electronic systems.
• May conduct community visits when applicable, including but not limited to private homes, Southwest Network sites, provider / treatment / service locations, educational facilities, jail / juvenile facilities, hospitals, and residential treatment / group homes.

Education and / or Experience, Licensure and Certification :

Knowledge, Ability and Skills :

Working Conditions and Driving :