Retool is hiring : Product Designer, Observability in San Francisco

Overview Product Designer, Observability role at Retool

About Retool : Nearly every company in the world runs on custom software. Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don’t have adequate resources to properly invest in these tools, leading to old and clunky internal software or users stuck in manual and spreadsheet flows. At Retool, we’re on a mission to bring good software to everyone. We’re building a development platform that combines traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. Today, our customers range from small startups to Fortune 500 companies building mission-critical apps. We’re looking for people to join us who share this mission.

About The Team : Reliability and trust are core to Retool, and the Observability team designs experiences that make complex systems transparent. From dashboards and alerts to debugging workflows, your work will help users understand how their Retool apps are performing—and ensure they feel confident running critical business processes on our platform.

In this role, you’ll Design user-friendly interfaces that make system health, reliability, and performance easy to monitor at a glance

Collaborate with engineering to visualize complex data in ways that empower customers, not overwhelm them

Shape the tools that help builders quickly debug problems and trust their apps at scale

Evangelize design solutions that make observability a first-class, intuitive part of the Retool experience

Perform user research to identify problems and validate solutions

Produce the artifacts needed—specs, sketches, wireframes, mockups, prototypes, or code—to take UI ideas from conception to production

Participate in design reviews and share work regularly with designers, cross-functional teams, leadership, and the company

Contribute to Retool’s design system and component library

Help establish design team processes and uphold high standards for design and product quality

The Skillset You’ll Bring Have a strong portfolio demonstrating generalist design skills and at least 5+ years of experience driving the product design lifecycle from end-to-end

Are excited about breaking down technically complex problems into abstractions, balancing ease of use, learnability, and power

Love thinking systematically about hard problems with a lot of tradeoffs—then going deep on getting the details right through rapid, continual iteration

Are customer-obsessed and excited to spend time with users

Have experience designing developer-centric products, creative software, and / or enterprise internal tools

Are an excellent communicator (and consider writing to be a fundamental design skill)

Thrive in ambiguity, can independently prioritize work based on user needs and business goals, and take responsibility to drive product ideas forward

Are inspired to radically rethink how software is built

Salary, location, and compensation For candidates based in San Francisco, the pay range(s) for this role is listed below and represents base salary range for non-commissionable roles or on-target earnings (OTE) for commissionable roles. This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as scope and responsibilities, the candidate’s experience and qualifications, and location. Additional compensation in the form(s) of equity, and / or commission / bonuses are dependent on the position offered. Retool provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

San Francisco : $181,060—$255,000 USD

Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page. Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations.

Seniority level Mid-Senior level

Employment type Full-time

Job function Design, Art / Creative, and Information Technology

Software Development

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