Operations Manager

Operations Manager

Location : Greenwood, Indiana

Schedule : Full-Time | On-Site

About the Role

Our client is seeking a strategic and people-focused Operations Manager to lead daily operations and drive continuous improvement within their Greenwood, IN facility. This individual will oversee production performance, team development, safety, quality, and customer satisfaction while fostering a culture of accountability and growth.

Key Responsibilities

• Operational Leadership & Execution
• Oversee and prioritize daily shop-floor operations to meet customer production requirements.
• Ensure accurate reporting of all production metrics including efficiency, scrap, and downtime.
• Lead department meetings and support continuous improvement initiatives and engineering changes.
• Team & Culture Development
• Build, lead, and mentor high-performing teams with a focus on employee engagement and development.
• Promote a culture of safety, teamwork, and customer satisfaction at all levels.
• Drive accountability and performance expectations across the operation.
• Quality, Problem Solving & Reporting
• Ensure the operations team meets or exceeds all performance and quality objectives.
• Develop action plans for corrective actions and ongoing process improvements.
• Ensure compliance with quality systems, control plans, and company policies.
• Customer & Supplier Collaboration
• Support customer and internal leadership presentations related to operations and production outcomes.
• Maintain strong partnerships with cross-functional teams, customers, and suppliers.
• Safety & Compliance
• Champion a safety-first environment aligned with company, state, and federal regulations.
• Model company values and uphold policies outlined in the Employee Handbook.
• Perform additional duties as needed to support operational success.

Qualifications & Requirements

Physical, Safety & Travel Requirements