Regional Credit Manager Tampa, Florida

Regional Credit Manager

Operate within the guidelines and requirements of the Company Credit Policy under the direction of the Corporate Credit Manager.

Process credit applications and setup job accounts.

Works with customers to resolve discrepancies and disputes in a timely manner.

Process sales tax resale and exempt forms and maintain in appropriate files.

Issue sales tax credits.

Work with management to improve cash flow, credit quality, and increase sales volume.

Provide lien waivers and process lien paperwork as needed.

Maintain all appropriate documentation in the customer credit file.

Works within an assigned customer account base and maintains the primary relationship with the Accounts Payable department for each customer.

Placing and receiving phone calls with assigned customers.

Perform follow-up work on past due invoices and provide customers with the documentation required to ensure timely payment.

Motivate customers to pay past due balances by building customer relationships.

Assessing delinquent accounts and escalating to management accordingly.

Provide quality customer service both internally and externally.

Any other duties related to Accounts Receivable, Credit and Collections that may be assigned.

Exhibit strong analytical, technical, and research skills with attention to detail.

Effective time management and prioritization of tasks is required.

Ability to resolve conflict with negotiation skills and build good customer relationships.

Ability to prioritize high volume workload while working independently.

Timely interpersonal communication with management & co-workers.

Excellent communication skills (written and verbal). Customer Service focused.

Interpersonal skills and the ability to work well with customers and staff.

10 key calculator and key entry (computer / typing) by touch.

Goal oriented.

High School Diploma Required.

Minimum 2+ years of experience in commercial collections.

Proficient with computer applications (i.e.; Word, Excel, Outlook Int. level preferred)