Medical Assistant MA

Job Summary

The role of the Medical Assistant is responsible for monitoring clients and documenting medical notes, vitals, or other personal information in electronic medical records (EMR). This position acts as a support to clients in all areas of their treatment, working closely with the clinical, admissions, provider, and nursing teams.

Role and Responsibilities

• Performs medical assistant duties in all levels of care in the facility, including our substance use disorder, eating disorder, and mental health primary units.
• Floats between several units within the same day, depending on where the need is.
• Assists nurses with client’s needs (i.e., monitoring vitals, blood draws, assisting clients with meals and breaks, etc.) and other duties delegated from a nursing staff member.
• Administers client medications as ordered by the provider and overseen by the on-duty nurse.
• Administers testing, collecting, and preparing of laboratory specimens.
• Provides compassionate support, care, and supervision to the clients on the unit by sitting with clients during “downtime,” supervising during smoke breaks, and monitoring client activity and location on unit.
• Provides unit coverage to allow co-workers their allotted breaks.
• Documents medical notes, vitals, lab results, discharge information from outside facilities, and other pertinent information in the EMR and communicates any abnormalities or medical concerns to the nurses.
• Performs routine client checks at least once an hour and / or as ordered by provider and directed by nursing.
• Communicates client concerns to the provider daily. This includes but is not limited to medication effectiveness, change in symptoms, side effects, and / or abnormal vital signs.
• Communicates with the pharmacy regarding orders, delivery, and prior authorizations for medications.
• Facilitates delivery and storage of specialty pharmacy medications ordered by the provider.
• Answers outpatient phones and submits medication refill requests.
• Outpatient medical appointment scheduling.
• Educates clients and staff on safe medication administration and management.
• Provides training to new hires.
• Adheres to established Code of Ethics, Standards of Practice, Patient Centered Philosophy and employee handbook.
• Actively engages with the milieu during periods of downtime.
• Performs other duties as assigned.

Substance Use Disorder

Eating Disorder

Qualifications and Education Requirements

Knowledge / Skills / Abilities

Physical Requirements

ADA Disclaimer

The employee must be able to perform the essential functions of the position adequately. If requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. All requests must be made to the Human Resource Department in writing.