Client Service Representative (Colonial Heights Branch)

The position is an all-encompassing role which requires the teammate to deliver best in class client experience sales / service solutions as well as handle teller transactions. The Client Services Representative creates a positive client relationship by effectively communicating a clear understanding of the benefits of Atlantic Union Banks products and services.

Position Accountabilities

• Represent the Bank to clients prospects and guests in person by telephone or by email in a courteous professional manner.
• Greet and provide exceptional service in person and by telephone / email.
• Provide accurate information regarding Bank services products policies and procedures.
• Open new Business and Consumer accounts and provide information to new and prospective clients by explaining and cross-selling Bank products and services.
• Partner with other lines of business to identify / refer client needs (e.g. Mortgage Investments Business Banking Commercial Banking Merchant Services Treasury Management)
• Complete forms and other required documents and follow Bank policies and procedures.
• Process transactions in person and via telephone / email to include loan payments account transfers and address changes.
• Perform all duties of a Teller to include :

Provide excellent client experience

Organizational Relationship

This position reports to Branch location leadership.

Position Qualifications

Education & Experience

Knowledge & Skills

Salary offered will be based on several factors including but not limited to education work experience certifications etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.

Required Experience :

Unclear Seniority

Key Skills

Bidding,Apprentice,Bricklayer,Airport,Jni,Airlines

Employment Type : Full-Time

Department / Functional Area : Retail

Experience : years

Vacancy : 1