Program Director

Isabel's House • Springfield, MO, USA

22 days ago

Job type

Full-time

Quick Apply

Job description

POSITION SUMMARY :

The Program Director is a professional staff member of Isabel's House that oversees and coordinates all aspects of the crisis nursery - meeting the needs of the children (ages 0-12 years old) by providing leadership, direction and supervision of direct care team members and volunteers. The Program Director of Isabel's House implements all licensing regulations, rules, policies and procedures while maintaining efficient and effective operation of the facility. The Program Director is responsible for areas including development, retention, and leadership of the 24 / 7 Direct Care Team . This position is responsible for developing a staffing plan to provide consistent care through communication between all Program Team members about the children's needs. The position is supervised by the Executive Director and works independently and collaboratively.

QUALIFICATIONS :

Bachelor's Degree in Relevant Field Required ( Master's Degree Preferred)

Knowledge of child development (physical, social and emotional) and child behavior management
Ability to work flexibly to meet individual / programmatic needs
Demonstrate excellence in organizational, communication (verbal and written), supervision, management and leadership skills
Prioritize workload independently and appropriately with the ability to meet deadlines
Excellent computer skills
Exercise sound judgment, critical thinking skills, appropriate personal responsibility, problem-solving, and initiative
Knowledge of current community resources for children's needs is preferred
Maintain strict standards of confidentiality and professionalism.
Satisfactory results of all background checks, driving records and physical checks.
Must possess a valid Missouri driver's license, proof of vehicle insurance, and have access to a vehicle during work hours.

RESPONSIBILITIES :

Child Program Management :

Ensure that program activities comply with all relevant Rules for Licensing Residential Treatment Agencies for Children and Youth, legislation and professional standards

Provide trauma-informed services to families in crisis including support, advocacy, crisis intervention, safety planning, parenting support, information, and referrals, as needed

Develop, implement and update a service plan for each child that addresses education, recreation, medical care, nutrition, social / emotional, and behavioral needs of the child and includes maintaining family connection (in partnership with Operations Manager, Social Services, and Direct Care Team)

Develop the curriculum and daytime activities, including planning and coordinating of all field trips

Assist with care of children as needed

Leadership :

Implement the human resources policies, procedures and practices of the organization

Supervise program staff by providing supervision, direction, input and feedback

Provide clear direction, supervision and leadership to all members of the direct care team, in collaboration with Program Assistants , ensuring compliance with licensing and organization policies and procedures. Supervision of direct care team members outside of these shifts may be r equired as necessary

Implement team member coaching, mentoring and when needed, progressive discipline process.

Create and maintain direct care team member's schedules, maintaining ratio, in collaboration with Program Assis tants

M aintain time off requests and review direct care payroll

Communicate with Development team regarding volunteer and intern needs and opportunities

Oversee and manage volunteers within the program as well as collaborate with volunteer boards and committees

Staffing :

In consultation with the Executive Director, recruit, interview and select well qualified program staff

Implement a performance management process for all program staff, ensuring timely completion for licensing compliance and staff development

Engage volunteers for appropriate program activities using established volunteer management practices

Ensure all staff members receive orientation and appropriate training in accordance with organizational standards set forth in the annual training plan

Administration :

Ensure that personnel files for the program are filed timely and kept confidential, including new hire paperwork, certifications, and performance reviews.

Report all expenses by established deadlines, remaining within the approved budget and assist with project spending management as directed

Monitor the program activities on a regular basis and conduct an annual evaluation according to the program evaluation framework

Report evaluation findings to the Executive Director and recommend changes to enhance the program, as appropriate

Community Outreach :

Maintain a professional and collaborative attitude with outside vendors, community resource partners, medical providers, and other outside stakeholders.

Communicate with clients and other stakeholders to gain community support for the program and to solicit input to improve the program

Liaise with community partner agencies to ensure the effective and efficient program delivery

Other duties as assigned.

WORKING CONDITIONS :

Required in state and out of state travel (air and automobile) approximately 10%

Work on a computer for long periods of time (up to four hours)

Sit or stand for long periods of time (up to four hours)

Weekend and evening meetings and events required

Participate in on call rotation as needed and for emergency on call

May be required to lift children weighing up to 50 pounds

Health risks due to daily contact with children staying at Isabel's House

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Program Director • Springfield, MO, USA

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