NOC Engineer – Tier III

NOC Engineer – Tier III  Department :

• Networks Operations  POSITION SUMMARY  The NOC Engineer – Tier III is a senior technical role within the Vero Network Operations Center (NOC), responsible for ensuring network reliability, performance, and uptime across our national fiber and IP transport infrastructure.
• This position provides advanced NOC monitoring, troubleshooting, and escalation leadership, supporting internal teams and interfacing directly with engineering, field operations, and vendors.

The ideal candidate is a hands-on problem solver and technical mentor with deep experience in fiber transport, IP core networks, and NOC operations.    RESPONSIBILITIES  Monitor and manage multi-vendor network environments, ensuring high availability of fiber and IP transport services.  Lead triage and advanced troubleshooting of complex network events, identifying root causes and driving quick resolution.  Coordinate escalations with internal engineering, field operations, and external vendors.  Manage network fault isolation, configuration, and maintenance of routers, switches, and optical systems.  Conduct proactive network performance analysis, capacity planning, and optimization.  Provide Tier III technical support to internal teams :

The following are some of the most important and definitions of each are included at the end of this job posting :