3rd Shift (12am-8 : 30am) Bilingual Call Center Agent (English / Spanish)

Job Description

Job Description

Salary : Up to $22.20 per hour + Benefits

ABOUT THE CALL CENTER AGENT POSITION

Do you like helping others? If so, this job might be for you!

Were a family owned and operated telephone answering service. Every day our core focus and passion is to make a difference in the success of our small business customers.

We run 24 / 7 and help our customers communicate better and answer when opportunity calls. To do this, we need great people who want to make a positive difference in the world.

On any given day, you could be taking a detailed message for an attorney in one interaction, to helping a patient connect with their physician. As an Ambs Call Center Agent, youll be helping people from all walks of life across a variety of industries with a friendly and helpful voice.

Why Work At Ambs Call Center? Click here to learn more

COMPENSATION

• Progressive compensation based on skill development. Earn up to $22.20 per hour

ADDITIONAL PAY

Attendance Bonus

Dispatcher Differential

Spanish Bi-Lingual Differential

Multiple opportunities for growth!

BENEFITS

QUALIFICATIONS AND EDUCATIONAL REQUIREMENTS

High School Diploma or equivalent required

Typing skills of 20 wpm

Customer service experience preferred

Excellent interpersonal, verbal, and written communication skills

Strong basic computer skills

Ability to multi-task

Ability to make sound decisions under pressure

Ability to deal with difficult situations and people

Ability to work well in both a team environment and independently

A strong attention to detail

Requires primarily sitting at a desk for extended periods

FULL-TIME EMPLOYEES

EQUAL EMPLOYMENT OPPORTUNITY

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at The Company will be based on merit, qualifications, and abilities. The Company does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, pregnancy, or any other characteristic protected by law.