Front Office Rep

Join The Temecula Valley Day Surgery Team

Temecula Valley Day Surgery is a multi-specialty Ambulatory Surgery Center, licensed by the State of California, certified by Medicare, and accredited by the Accreditation Association for Ambulatory Health Care. Our center is designed for patients having elective, one-day surgery with no hospital stay. The purpose is to provide a patient-focused approach to outpatients requiring operative, Endoscopy, or Pain service, and to achieve desired quality patient outcomes in a cost-effective manner. Temecula Valley Day Surgery is a part of the Southwest Healthcare network, a comprehensive network of care with convenient hospital and ambulatory care / outpatient locations here to serve the Southern California community. With over 7,000 passionate providers and healthcare employees, our shared goal is to provide convenient access to a wide range of healthcare services in a way that benefits you, your family, and the entire community. The people are at the core of everything we do. If you are looking for a career and not just a job, you're in the right place!

Job Summary : We are seeking a Part-Time Front Office Rep who is responsible for the critical organizational support to the Administration department. Duties include but not limited to :

• Ensures a positive first impression by exhibiting a consistently positive friendly and open demeanor, conducive to greeting patients and visitors to the facility.
• Manages medical records, ensuring all charts and record requests are completed within the required time frame.
• Obtains and scans documents into the EMR program.
• Verify patient admission type and ensures the information matches the physician order.
• Makes corrections when necessary.
• Verify authorization requirements for services from Health Plan and / or Medical Group and ensure authorization for admission or a pre-scheduled procedure from insurance company is obtained when required.
• Verifies insurance coverage eligibility, benefits, and patient liability.
• Informs patients 1-2 days prior to service of co-pay amounts and financial responsibility.
• Calculates patient financial responsibility at time of service and paperwork.
• Calculates patient liability and forwards to billing patient estimate.
• Collects co-pays from patients upon arrival and balances daily cash.
• Backup for the Receptionist and schedulers.
• Perform other duties as assigned.

Work Schedule will vary based on scheduled cases, Monday - Friday 6 : 00am - 6 : 00pm.

Qualifications : EDUCATION / TRAINING / EXPERIENCE High School Graduate or equivalent required. One (1) to Two (2) years minimum experience clerical medical office experience required. ASC experience preferred. Experience in Insurance verification functions pre-scheduled procedures. Proficient in Microsoft Word and Excel. Proficient typing skills (50 wpm) Medical Terminology Required. CERTIFICATIONS / LICENSE Current Registered License with the State of California. BLS certification required. OTHER SKILLS AND ABILITIES : Demonstrates knowledge and ensures compliance with The Joint Commission and Title 22 standards and guidelines. Demonstrates compliance with Healthcare policies and procedures at all times. Ability to set priorities and appropriately organize workload and complete assignments in a timely manner. Familiarity with basic medical laws and ethics, i.e. consents, confidentiality. Knowledge of emergency procedures, medical terminology and medical abbreviations. Demonstrates ability to relate to clinical personnel and medical staff, as well as ability to interact well with the public. Must have knowledge of PC and applications. Effective written and verbal communication skills in the English language. Effective interpersonal skills. Ability to calculate figures and amounts such as proportions, percentages, area (BSP), circumference and volume. Ability to define problems, collect data, establish facts and draw valid conclusions.

Benefit Highlights : Challenging and rewarding work environment. Competitive Compensation & Generous Paid Time Off. Excellent Medical, Dental, Vision and Prescription Drug Plans. 401(K) with company match and discounted stock plan. SoFi Student Loan Refinancing Program. Tuition, CEU, Certification, Licenses Reimbursement program. Career development opportunities within UHS and its 300+ Subsidiaries!