Solutions Engineer (New York)

Solutions Engineer

Turnkey is revolutionizing key management with an API designed for unparalleled security, flexibility, and ease of use in the Web3 ecosystem. Founded by the leaders who scaled Coinbase Custody to over $100M+ ARR, we are rebuilding crypto infrastructure from the ground up, tackling foundational security challenges to empower developers.

Much like AWS transformed computing with the advent of the cloud, Turnkey is building the trustless, transparent, and decentralized infrastructure that will unlock the next wave of mass-market crypto applications, solving the critical challenge of secure, flexible key management.

This is a highly cross-functional role with direct impact on revenue, product, and customer experience.

What You'll Do

• Work directly with customers in the pre-sales phase to evaluate their use cases and guide technical decision-making
• Design and prototype lightweight integration examples using Turnkey's APIs and SDKs
• Join technical calls to answer questions around security architecture, enclave infrastructure, and developer workflows
• Develop integration plans for customers and collaborate with the Customer Support team in their implementation
• Contribute to customer-facing materials : sample code, technical diagrams, implementation guides, whitepapers, etc.
• Collaborate with Sales, Product, and Engineering to scope integration paths and unblock deals
• Assist in completing security, infrastructure, and architecture due diligence forms
• Capture technical feedback and relay product feature gaps back to the internal team
• Contribute to the ongoing improvement of our developer experience, including flagging gaps in documentation or SDKs

What We're Looking For

Strongly Preferred

Style Points

What We Offer