Operations Manager-Inbound (PM Shift)

Abacus Solutions Group is a family-owned leader in workforce and talent solutions with over 80 years of experience. We are known for our supportive culture and long-standing client partnerships. Abacus offers more than just a job—we provide a path to lasting career growth with trusted employers nationwide.

Job Summary : The Inbound Operations Manager (PM SHIFT) provides leadership and oversight to a high-performing inbound department, ensuring the efficient and accurate receipt, inspection and put-away of product. This role is responsible to managing inbound workflows, dock scheduling, vendor compliance, and inventory integrity. The operations manager drives continuous improvement, supports lean practices, and ensures alignment with safety, quality, and service level standards.

Essential Duties & Responsibilities :

• Lead and direct the Inbound Operations team to achieve key goals in receiving, put-away, inventory accuracy, vendor compliance, and dock utilization
• Partner with the Senior Manager to influence strategic planning and execution
• Collaborate cross-functionally to ensure compliance with company policies and procedures
• Ensure facility compliance with all Federal, State, and local regulations.
• Promote a strong safety culture across all inbound operations
• Drive performance to meet daily, monthly, and annual productivity and quality targets
• Manage inbound operations to be cost-effective and scalable, while fostering a culture of continuous improvement
• Hire, train, and develop supervisors and leads; oversee performance management, coaching, and corrective actions
• Support the development and growth of direct reports
• Maintain full accountability for inbound operations across all shifts, including weekends if applicable
• Lead performance management and development programs for the inbound team
• Oversee quality control processes for inbound shipments, including damage checks and vendor compliance audits
• Promote lean practices and continuous improvement initiatives across inbound workflows
• Ensure all SOPs and training programs are current and effectively implemented
• Foster a culture of accountability, engagement, and associate empowerment
• Manage seasonal labor needs in partnership with staffing agencies and advise leadership on headcount planning
• Perform other duties as assigned by the Senior Manager

Qualifications :