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Senior Unified Communications Engineer

Senior Unified Communications Engineer

Akaasa TechnologiesFairfax, VA, United States
8 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Senior Unified Communications Engineer

Senior UC Engineer will support the following tasks :

Support installation and configuration of unified communication systems including VoIP, video conferencing, messaging, and collaboration platforms.

  • Administer and troubleshoot UC infrastructure including servers, gateways, routers, switches, and endpoints.
  • Support unified communications project including migrations, upgrades, and integrations.
  • Engage with network engineers, application developers, and security teams to verify cohesive system architecture and escalate technical issues related to UC installation.
  • Maintain technical documentation.
  • Provide end-user support and training during deployments and transitions.
  • Participate in unified communications project planning and design meetings

Ideal candidates will have the following skills and experience :

  • 5+ years of hands-on experience with UC platforms such as Avaya Communication Manager, Microsoft Teams, and SIP / H.323 protocols.
  • Strong understanding of VoIP, PBX systems, SIP trunking, and call center technologies.
  • Experience with structured cabling, overhead IP based paging systems, IP addressing, DHCP, QoS, and network connectivity.
  • Familiarity with Session Border Controllers, Expressway, Unity, and telepresence systems.
  • Ability to troubleshoot complex UC issues and manage MACD operations.
  • Excellent communication and customer service skills.
  • Experience with virtual machine environments and cloud-based UC solutions is a plus
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    Senior Engineer • Fairfax, VA, United States

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