Join Our Team as a Director of Authorizations and Client Intake at Behavioral Health Works!
About Us :
Behavioral Health Works is an expanding company dedicated to responsible and sustainable growth. We are committed to delivering personalized ABA therapy for children and adolescents diagnosed with Autism Spectrum Disorder (ASD). ABA therapy helps individuals with Autism improve socially significant behavior, following the principles of Behavior Analysis. Our extensively trained BCBAs, Case Supervisors, and Technician’s collaborate closely with parents to create tailored treatment plans that address the distinct requirements of each child.
Job Description :
The Intake and Authorizations Director will oversee the intake process and manage authorizations for ABA services. This role is crucial for ensuring that clients receive timely access to services while maintaining compliance with insurance requirements and company policies. The ideal candidate will possess strong organizational skills, attention to detail, and a passion for supporting individuals with developmental needs. This role involves the oversight of the authorization and intake team members.
Benefits for Full-time Employees :
- Flexible Schedules
- Health, Dental, Chiropractic, and Vision Insurance
- Critical Illness, Voluntary Life, Accident, Hospital Confinement, & Basic Life insurance
- 401(k)
- Pet Insurance discounts
- Paid Time Off
- Company Paid Holidays (6 fixed, 3 floating)
- Professional Development Assistance
- Referral Program
- Tuition Reduction for Partnered Universities : All BHW employees are eligible to enroll in bachelor’s, master’s, and doctoral-level programs and take advantage of discounted tuition with all of our affiliated universities. Partners include : National University, California Southern University, Vanguard University, Capella University and Purdue Global.
Compensation : $70,000 - $90,000 Annually (DOE)
What we offer for our Employees :
Flexible remote schedulesCompetitive hourly rates and bonusesBenefits packageOpportunities for professional development and growthSupportive and inclusive work environmentRequirements for this role :
Intake Management :
Oversee the client intake process, including gathering necessary documentation and information.Ensure a smooth transition for new clients from inquiry to service initiation.Collaborate with clinical teams to facilitate assessments and service planning.Authorization Oversight :
Manage the authorization process for insurance providers, ensuring timely report and authorization request submission and follow-up.Maintain up-to-date knowledge of insurance policies, procedures, and requirements.Track and analyze authorization statuses, addressing any issues or denials promptly.Team Leadership :
Supervise and train intake coordinators and administrative staff.Foster a collaborative team environment focused on client-centered care.Conduct regular performance evaluations and provide ongoing professional development.Compliance and Reporting :
Ensure compliance with local, state, and federal regulations, as well as company policies.Maintain accurate records and documentation related to client intake and authorizations.Prepare and present reports on intake and authorization metrics to management.Client and Provider Relations :
Serve as a point of contact for clients and families regarding intake and authorization questions.Build and maintain positive relationships with insurance providers and other stakeholders.Advocate for clients to ensure they receive necessary services without delay.Qualifications :
Bachelor’s degree in healthcare administration, social work, or a related field.At least 1 year managing staffMinimum of 2 years of experience in intake and authorization processes within a healthcare or behavioral health setting.Knowledge of Applied Behavior Analysis (ABA) services and insurance reimbursement practices.Proficient with CentralReach including the authorizations moduleStrong organizational and multitasking skills, with a keen attention to detail.Excellent communication and interpersonal skills.Proficient with all of GSuite (e.g., Google Sheets)