Crew Member

Job Description

Job Description

Dairy Queen in Colonial Heights is looking for Shift Leaders or Team Members!

Looking for a fun and rewarding job in a fast-paced environment? Dairy Queen is now hiring enthusiastic team members to join our crew! Whether you're starting your first job or looking to grow in the food service industry, DQ offers a supportive team, flexible hours, and a chance to serve up smiles every day.

Compensation / Benefits :

$12.50 / hour + tips

Health, vision, and dental insurance benefit packages available

Endless High Fives

No experience necessary

Instant work fam

Birthday Blizzards

Unlimited Smile Power

Flexible schedule

Health insurance (Full Time)

Paid training

Employee discount

Job Duties :

Execute all soft serve operations, ensuring all prepared foods meet restaurant safety and health standards. Makes, assembles, and garnishes soft serve / treat items, stock all needed products, and preparation materials cleanly and safely.

Essential job functions include, but are not limited to :

Communicate, quickly, and politely with co-workers to ensure the correct order is served to the customers.

Quickly and accurately prepares food products following restaurant, health, and safety standards and procedures.

Be pleasant and alert to customer needs.

Properly and safely operates and maintains restaurant equipment including soft serve machine, blending machine, freezer, and chill equipment while following all health and safety standards.

Work as a “team” member to assure constant and consistent quality, service, cleanliness, and value to each customer.

Clean work area, organize and stock needed items. Move various food, treat paper, and cleaning items from other sections of the building to the immediate work area.

Stocks and executes proper rotation of products.

Completes assigned prep work for stocking and set up of the chill area.

Breaks down and cleans the chill area thoroughly every day as assigned by a manager or shift leader.

Wash counters, tables, restrooms, and trash receptacles, gather trash and remove it from dining / service areas to proper receptacles, sweep, mop, stock, and other cleaning tasks. Occasional need to be out of the building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick-up, trash removal, and other maintenance and cleaning activities.

Informs immediate supervisor promptly of all problems or unusual matters of significance.

Performs other duties and responsibilities as requested by management staff or shift leaders.

Additional Responsibilities :

Operates chill area by established standards, policies, and procedures.

Responsible for quick, accurate, and safe food production process.

Assists in the success of the restaurant by ensuring guest satisfaction through adhering to standards for quality, value, service, and cleanliness.

Maintains a positive working relationship with all restaurant employees and customers to foster and promote a cooperative and pleasant working climate.

Communicates all significant issues, both positive and negative, with management staff.

Operates chill area by established PRIDE standards, policies, and procedures.

Responsible for the quick, accurate, and safe treatment production process.

Assists in the success of the restaurant by ensuring guest satisfaction through adhering to company standards for quality, value, service, and cleanliness.

Maintains a positive working relationship with all restaurant employees to foster and promote a cooperative and pleasant working climate.

Communicates all significant issues, both positive and negative, with management staff.

Requirements :

Must be able to move cases of food / paper products, buckets of sanitizing liquid or cleaner, and containers of up to 40 pounds up to 10 times per six-hour shift.

Must be able to perform under pressure in a high-volume restaurant including moving and responding quickly for long periods.

Must be able to travel quickly in customer service area.

Must be able to stand for long periods.

Must be able to read order monitors, and recall and communicate products and contents.

Must practice established food handling procedures and meet any local health regulations.

Must exhibit and use good manners, proper personal hygiene, a positive attitude, and promptness.

Dairy Queen® (DQ®) franchisees, employees and crew members have been focused on creating positive memories for all who touch DQ®, for over 75 years. Unlike any other quick-service brand, DQ® food and treats hold a special place in the hearts of fans of all ages, from all around the globe. That’s why DQ® fans have always been our top priority and why we continue to look for new ways to surprise and delight them. Doing so is our passion. It’s what sets DQ® restaurants apart and is what is helping us reach our vision of being the world’s favorite quick-service restaurant

Job Type : Parttime

Education : No education required

Work location : On-site