Job Description
Job Description
OVERVIEW
The primary responsibility for this position is to perform all billing transactions in a timely and accurate manner for JVC Enterprises.
RESPONSIBILITIES AND RESULTS
- Recognizes, reconciles, and corrects mismatched billing data based on, established business rules
- Monitors and tracks billing transactions to ensure efficient and accurate processing
- Ensures the timely processing of all billing transactions
- Executes special projects with guidance by leadership
- Issue billing adjustments
- Interface with internal customer service on customer inquiries
- Manage and process contractual changes for Re-licensing, Assumptions / Renewals
- Monitor all Special Fee Contracts, required interpreting contracts and manual billing adjustments. To include periodic audit and review of these contracts
- Assist Manager with reporting and special projects as needed
- Communicate billing issues with the technical department and leadership to ensure timely resolution
- Identifies operational root causes and expected outcomes for billing issues
- Documents billing issues / improvements for resolution / change implementation
- Audits daily bill runs to identify issues; coordinate resolution and re-bill requirements to ensure accurate bill creation post resolution
- Confirms proper billing coding with accounting team.
- Other duties as assigned.
QUALIFICATIONS
Education
High school graduate or equivalent requiredAssociate’s degree preferredWork Experience
1-2 years of billing experiencePrior Experience with data quality processes, system audits or invoice reconciliationFamiliarization with EDI transaction processingSkills and Knowledge
Proficient using PC, via keyboard / mouse, and various software applications (i.e., Microsoft Office Suite and Kronos).Demonstrated ability to maintain integrity and privacy of confidential information.Ability to work well under pressure and quickly assess and respond appropriately to questions.Ability to adapt to change and learn quickly.Good organizational skills.Excellent attention to detail.Excellent communication skills.Ability to work as contributing member within the team.Supervisory Responsibilities
NoneBEHAVIORAL REQUIREMENTS
As part of a team-based work environment, must be able to demonstrate the following Job Competencies :
Job Competencies
Team Orientation – Shows skill and ease at working in groups; works with others to achieve better results and forges close working relationships and alliances to get things done; is quick to cooperate versus expect others to bend to his / her wishes; supports joint ownership and shared recognition for results; recognizes advantages of group participation in planning and problem solving.Develops Technical Competence – Seeks to stay abreast of new developments in core competencies and learn enough about related fields to apply knowledge effectively in business; enjoys learning and is intellectually curious; has strong desire to continuously improve knowledge, skills, and abilities; sees learning and knowledge as keys to building skills and abilities essential to job and career success.Attention to Detail – Committed to exactness and precision in task completion; identifies, pays attention to, and works to understand details; thorough and consistent in following up at detail level; seeks to become expert in disciplines related to adopted career path to ensure quality and precision in work; takes pride in knowledge base and level of expertise.Takes Personal Responsibility in Individual Contributor Role – Demonstrates attitude and commitment to take personal responsibility for results, even when in team environment with no authority over others; will step up to fill gaps so results can be assured; avoids excuses as explanations or defending / justifying negative but preventable outcomes.Practical Intelligence – Absorbs new information quickly and is comfortable dealing with abstract concepts and relationships; relates new information to previously acquired knowledge to expand and refine frame of reference; enjoys learning and expanding breadth and depth of understanding on variety of subjects.Reliability / Dependability – Responds to internal customer needs, questions, and concerns in accurate and timely manner. Follows through on commitments, assignments, and tasks; is at work when scheduled; takes timely breaks / lunches; uses work time wisely.Safety Awareness – Demonstrates use of safe and proper work methods and follows established safety procedures. Reports and corrects working conditions that may increase risk factors for injury.Good Manufacturing Practices / Food Safety – Demonstrates Good Manufacturing Practices and proper Food Safety procedures when necessary. Correctly wears required Personal Protective Equipment (PPE) in designated areas. Recognizes areas for GMP and Food Safety procedure improvements and shares ideas with leadership.Respects Diversity – Respects the Company’s diverse workforce, and behaves in a manner that does not cause harm to others based on age, race, ethnicity, gender, sexual orientation or religious believes.Adaptability – Has ability to focus on the benefits of change and see it as positive; approaches change or newness in constructive, objective manner, views change as learning opportunity; able to deal with frequent change, delays, or unexpected events.Positive Working Relationships – Listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things; shares information and knowledge; demonstrates a high level of integrity and honesty.Focus – Maintains focus on tasks and does not stray from job assignments.ENVIRONMENT / PHYSICAL DEMANDS
Noise level in work environment is moderate; Standard office setting.Eye, hearing, hair nets, bump hats, lab coats may be required.DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Reasonable accommodations may be made to enable persons with disabilities the ability to perform the essential responsibilities and results.