Client Onboarding Ambassador

Client Onboarding Ambassador

At Phillip Jeffries, every relationship begins with a thoughtful first impression. We're looking for a Client Onboarding Ambassador who's ready to make that moment count.

As our new Client Onboarding Ambassador, you'll be the first voice new trade applicants hear and the guide who walks them through their initial experience with Phillip Jeffries. Reporting to our Sales Development Manager, this remote role is all about building trust, creating clarity, and ensuring a smooth transition into our world of luxury wallcoverings.

If you're naturally warm, detail-oriented, and love connecting with people, this role might be the perfect fit.

What You'll Be Doing

Client Engagement and Onboarding

• Deliver a PJ-branded, five-star welcome to new trade applicants
• Make outbound calls to confirm business details and assign accounts appropriately
• Ask guided intake questions to collect project information and client needs
• Create web user profiles and logins for new trade accounts
• Provide introductory product and brand information prior to sales team hand-off
• Guide non-trade inquiries to appropriate ecommerce or partner resources
• Track all activities and communications in CRM to ensure seamless follow-up

Sales and Client Support

What You Bring to the Table :

Why Phillip Jeffries?

As a purpose-driven organization, we truly believe that where you work matters. We are committed to creating an organization with a higher purpose, a place where our talented team can truly flourish. Phillip Jeffries believes in creating an environment with opportunities to grow personally and financially, offering volunteer opportunities that support our community and environment as well as extending a rich benefits package to care for our most valuable assets, our team.

Compensation Benefits :

Health Benefits :

Other PJ Perks & Benefits :

About Us :

Phillip Jeffries, the world's leader in natural, textured and specialty wallcoverings, has been providing award winning designs to the architectural and interior design community for over 40 years. With a diverse collection of product, Phillip Jeffries has provided luxury goods that grace the walls of properties such as the Wynn Hotel in Las Vegas and the Barney's New York stores as well as luxurious homes throughout the world. To learn more about Phillip Jeffries, please visit us at www.phillipjeffries.com.

Phillip Jeffries is an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity / assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.