Client Manager

A company is looking for a Client Manager to manage relationships with important clients and drive their success.

Key Responsibilities

Exceed client needs through proactive account management and communication

Drive and implement scalable processes and manage client feedback to influence company decisions

Create and deliver regular business reviews to demonstrate client value and identify growth opportunities

Required Qualifications

Bachelor's degree or equivalent relevant experience

Experience in client management or customer service, preferably in the collections industry

Demonstrable experience engaging clients as stakeholders

Strong sense of accountability and ability to drive internal projects

Ability to translate data into business insights