Help Desk Support Specialist

Vitra Health is hiring, and we believe that our team is the key to our success. That is why we are looking for an IT Administrator to join our team. This position will be 100% on site based out of Braintree, MA . If you're a passionate, caring, motivated professional who is looking to make a difference in your community, we encourage you to apply today! _

VITRA Health understands that most caregivers face tremendous financial and emotional challenges, often without compensation or support for their selfless efforts. That's why, at VITRA, we provide comprehensive assistance to caregivers with financial support, a customized care plan, community resources, and caring teams of nurses and case managers._

The IT Administrator will be responsible for the delivery of customer support services for Vitra's Information Technology (IT) including equipment deployment and maintenance, ticket tracking, troubleshooting, user assistance, training and Help Desk support.

Perks and Benefits :

• Health Insurance with a 75% employer contribution!
• Dental and Vision Benefits
• Supplemental Benefits including Life, Accident, Critical Illness and Disability Insurance.
• 401K with a company match
• Generous Paid-Time-Off
• Competitive pay rate
• Supportive team structure and company culture with a focus on work / life balance
• Wellness Benefits
• Tuition Reimbursement

Responsibilities :

Experience and Education Requirements :

Bachelor's degree required

At least 3-4 years of experience in systems administration, network management, and IT support is preferred

Progressive Healthcare experience preferred

Strong analytical and troubleshooting skills to resolve technical issues efficiently

Excellent verbal and written communication skills to interact with team members and other departments effectively

Ability to multitask, learn new skills and adapt to change

Demonstrated ability to work independently, and willingness to work in the field if needed

Ability to withstand varying job pressures, organize / prioritize related job tasks, and excellent attention to detail

Physical and Environmental Demands :

Vitra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Apply Now!

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