Skip and Loss Prevention Specialist

A company is looking for a Skip & Loss Prevention Specialist responsible for investigating and preventing financial losses.

Key Responsibilities

Conduct skip tracing and internet research for assigned accounts

Make outbound calls to resolve customer accounts and monitor inbound collections

Identify trends in first payment defaults and report findings to the Resolution Team

Required Qualifications

High School Diploma or GED equivalent required

2 years of customer service experience required

Financial industry experience preferred

Bilingual (English and Spanish) candidates beneficial

Proficient in Microsoft Office Suite