Medical Intake Coordinator

Job Description

Job Description

Title : Medical Intake Coordinator

Department : Mission Delivery

Supervisor : Manager of Medical Engagement, who is currently in the process of being hired In the interim, this position will report to the Vice President of Mission Delivery

Status : Full Time, Permanent

Date : November 2025

Make-A-Wish® New Jersey, creating life-changing wishes for children battling critical illnesses in the Garden State with the belief that a wish experience can be a game-changer, seeks a full-time Medical Intake Coordinator to join our team at our Monroe Township, NJ facility. This is a great opportunity to share in the power of a child’s wish come true, while engaging with a diverse community, at one of the leading Make-A-Wish® chapters in the country. This position will play a crucial role in our success, make an immediate impact, and experience profound job satisfaction and fulfillment.

Job Summary :

The Medical Intake Coordinator will aid the Mission Delivery department with the intake of new referrals and executing the goals and objectives of the Medical Outreach team while providing support in all relevant areas throughout a child’s Wish Journey.

Major responsibilities include but are not limited to :

MAJOR RESPONSIBILITIES :

Welcome :

• Assess Make-A-Wish eligibility of referred children in alignment with national criteria standards and organizational policies set by Make-A-Wish America.
• Coordinate, maintain and update referral intake and eligibility process ensuring proper data entry in database (Salesforce) and appropriate coordination of referral documentation for potential wish children.
• Support the intake procedures, including acquiring and processing required paperwork from medical professionals.
• Process and track referral including initial wish granting paperwork.
• Provide written record of all communications for each wish (telephone calls to medical professionals, emails, follow-up, medical notes, etc.).

Wish Discovery :

Wish Creation :

General :

Preferred Skills, Abilities and Requirements :

Compensation :

Please submit a cover letter and resume with “Medical Intake Coordinator” in the subject line to jobs@nj.wish.org. No phone calls please.

Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.