SERVICE VALET

Job Description

Job Description

As a growing company living by the motto “Driven to Excellence,” selecting new associates to join our team is the most crucial step in keeping our business successful. Our mission is to continue to exceed our customers’ expectations with award-winning service and customer satisfaction. Our commitment to this mission will make our dealerships a place where people want to come both as customers as well as employees. This is only obtainable by hiring enthusiastic, result-oriented, highly competent associates who have high ethical standards, a drive to learn, exceptional communication skills and a track record of success.

Service Valet

Our company is seeking a reliable and friendly Service Valet to join our team. As a Service Valet, you will be responsible for providing exceptional customer service to our clients and ensuring that their vehicles are well-taken care of.

JOB RESPONSIBILITIES (including but not limited to) :

• Greet guests as they arrive and assist them with the needs for their vehicles.
• Park and retrieve vehicles in a safe and efficient manner.
• Provide exceptional customer service by answering questions, addressing concerns, and handling complaints in a professional manner, but directing them to a Manager for assistance when needed.
• Maintain and help manage the loaner fleet.
• Keep the parking lot and service area clean and organized.
• Ensure that all vehicles are secured and locked before leaving for the day.
• Maintain a professional appearance at all times.
• Follow all company policies, procedures, and codes of conduct.

QUALIFICATIONS, CERTIFICATES, LICENSES, REGISTRATIONS

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the associate is frequently required to drive, sit, often use hands to finger, handle, or feel and talk or hear, stand, and walk. The associate must occasionally lift and / or move up to 15 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus.

Full-time associate benefits include medical, dental, vision and life insurances, etc., company-paid Employee Assistance Program, 401(k) retirement savings plan, paid time off, holiday pay, and company-paid job-related continuing education and training. Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.