Technical Business System Analyst, ServiceNow

If you're a tech aficionado with a passion for making a difference, this is your chance to shine. Apply now and be part of something extraordinary!

IMPACT : The Technical Business System Analyst, ServiceNow , will work as part of our client's MIS team, playing a hands-on role shaping and optimizing the company's ServiceNow platform and related systems that support audit, compliance, and inventory operations. This role is ideal for someone who enjoys solving complex problems, improving systems, and collaborating across teams to deliver smarter, faster solutions.

COMPANY : A $1.5B+ globally recognized, publicly traded company with a long-standing presence in internet infrastructure and cybersecurity.

OFFERED : At this company, you will enjoy competitive perks like stock options, bonuses, employee stock purchase plan and comprehensive benefits, all while collaborating with top-tier professionals in a dynamic environment. Join a global team where you will make a direct impact on security and innovation. With a hybrid, flexible work model and a commitment to work-life balance, you'll have the freedom to shape your career while contributing to society.

LOCATION : Reston, VA. This is a flexible hybrid, requiring work from the office 2x / wk

This is an excellent place for an IT professional to work and live. The area was master-planned to balance work, life, and nature, and it offers parks, lakes, and trails, great schools, a walkable town center with shops, restaurants, and entertainment and access to the Metro Silver Line for easy commuting into D.C.

HOW YOU WILL CONTRIBUTE

• Design and deliver solutions within the ServiceNow platform - from gathering requirements and managing backlogs to testing and deploying enhancements and integrations.
• Collaborate across teams and technologies, working with internal stakeholders, vendors, developers and project teams to integrate COTS / SaaS solutions and drive continuous improvement.
• Take ownership of discovery and integration infrastructure (ServiceNow, UCMDB, Flexera), managing schedules, mid-servers, credentials, and patterns to ensure system health and data accuracy.
• Work with developers to create and support RESTful APIs, Linux scripting, and database integrations to enhance automation and performance across the application landscape.
• Apply analytical and architectural thinking to design scalable, secure, and compliant systems that connect seamlessly with Verisign's broader technology ecosystem.
• Prototype, test, and refine ideas quickly, using your technical creativity to turn complex requirements into practical solutions.
• Ensure quality and maintainability through well-documented processes, strong testing practices, and concise technical communication with senior management.
• Contribute to continuous improvement, evolving our application platform to meet future growth, security, and operational needs.

IDEAL PROFILE

We're looking for a hands-on technologist and problem solver who thrives on optimizing systems and driving impact. The ideal candidate brings a blend of technical depth, analytical thinking, and curiosity. Must be able to collaborate, map, work through issues with developers, manage process, etc.

LOCATION : Must currently reside within the USA and live within a reasonable commute to Reston VA in order to work a hybrid schedule or relocate to the area with company

EDUCATION : Bachelor's degree in Computer Science, Engineering, or Information Technology or a related field

WORK AUTHORIZATION : US Citizen / Green Card holder only. Company unable to offer sponsorship at this time.