Dental Front Office Coordinator

Job Details

Req ID : 109935

Supported Practice : American Family Dentistry Bartlett

Category : Business Assistant

Location : 7519 Hwy 64, Bartlett, TN 38133

Position Summary :

Supporting our front office as a Business Assistant , you'll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.

Heartland Dental was recently recognized by Newsweek for two awards : America's Greatest Workplaces and America's Greatest Workplaces for Diversity in 2024 . These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.

A minimum of 2 years of dental front office setting experience as well as strong working knowledge of patient scheduling, treatment planning, insurance, and A / R are required for consideration.

The expected schedule for this office is Monday-Wednesday 8 : 00a-5 : 00p, Thursday 7 : 00a-4 : 00p, and Saturday 8 : 00a-2 : 00p.

More about the role

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

What You'll Gain

About American Family Dentistry of Bartlett

American Family Dentistry of Bartlett, like each Heartland Dental supported office, is unique to the community and the patients they serve.

Minimum Qualifications

Preferred Experience

Physical Requirements :

Who is Heartland Dental?

Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal : delivering the highest quality dental care and experiences to the communities they serve.

At Heartland Dental, we're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.