Administrative Assistant I

Administrative Assistant I

The City of Asheville is currently looking to hire a full-time, non-exempt Administrative Assistant within the Legal Department. Work in the City's Legal Department is often characterized by its variety, complexity, and confidential nature and requires discretion, independent judgment, and organizational and analytical ability. Typical work hours will be Monday-Friday, 8 : 30-5 : 00; occasional evening and weekend hours may be required.

Essential Duties and Responsibilities :

• Processes a variety of documentation associated with department / division operations within designated timeframes and per established procedures; receives, reviews, records, types, and / or distributes documentation; enters data into computer systems; logs, tracks, or maintains records regarding department activities; compiles data for further processing or for use in preparation of department reports; and files, maintains, and stores hardcopy records.
• Performs customer service functions : provides routine information / assistance regarding department / division services, activities, procedures, fees, or other issues; distributes forms / documentation as requested; responds to routine questions or complaints; researches problems / complaints; and initiates problem resolution.
• Performs data entry functions by keying data into computer system; enters, retrieves, reviews, or modifies data in computer database; scans documents into computer; verifies accuracy of entered data and makes corrections; indexes documents; and develops databases and computerized reports.
• Receives moneys in payment of various fees / services; records transactions and issues receipts; balances cash drawer; and forwards revenues as appropriate.
• Processes incoming / outgoing mail : sorts, organizes, opens, and / or distributes incoming mail; signs for incoming mail / packages and delivers to appropriate personnel; processes outgoing mail through postage machine; and processes bulk mailing projects.
• Performs related clerical support : types and sends email messages and screens incoming email messages; and copies and distributes forms, reports, correspondence, and other documentation.
• Communicates with supervisor, other City employees, contractors, the public, outside agencies and organizations, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
• Operates a personal computer to enter, retrieve, review, or modify data, utilizing word processing, spreadsheet, database, presentation, Internet, e-mail, or other software; and operates general office or other equipment as necessary to complete essential functions.

Minimum Qualifications :

Specific Knowledge, Skills, or Abilities :

The City of Asheville is dedicated to providing quality service for the residents and visitors of our beautiful city, nestled in the Blue Ridge Mountains of western North Carolina. Asheville, NC is a thriving mountain city that has a culture enriched by its diversity. The City's policy is to provide equal employment opportunities to all applicants for employment. The City of Asheville is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

For benefits-eligible positions, explore our full benefits at AshevilleBenefits.com.

To apply, please visit our website at www.ashevillenc.gov / jobs .