Pediatric Dental Financial / Insurance Coordinator

Job Description

Job Description

Company Description

Escondido Children’s Dental is a boutique pediatric dental practice dedicated to putting people first. We pride ourselves on creating a welcoming, family-oriented environment where children feel comfortable and cared for at every visit. Our mission is to provide outstanding oral health care while fostering trust, compassion, and positivity for both our patients and their families.

Job Description

We are seeking a detail-oriented and compassionate Pediatric Dental Financial / Insurance Coordinator to manage financial transactions, insurance claims, and patient billing. This role is critical to ensuring a seamless experience for our patients and their families while maintaining the financial health of our practice.

Key Responsibilities

Insurance Processing : Verify patient insurance coverage, submit claims, and follow up on outstanding claims to ensure timely reimbursement.

Patient Billing : Prepare and send accurate billing statements, explain payment options, and address patient inquiries regarding costs and insurance.

Financial Coordination : Work with families to create affordable payment plans, process payments, and manage accounts receivable.

Treatment Plan Support : Collaborate with clinical staff to provide cost estimates for treatments and communicate financial responsibilities to parents / guardians.

Record Keeping : Maintain accurate and confidential financial and insurance records in compliance with HIPAA and practice policies.

Customer Service : Provide exceptional service to patients and families, addressing financial concerns with empathy and professionalism.

Team Collaboration : Work closely with front office and clinical teams to streamline financial processes and enhance patient experiences.

Reporting : Generate financial reports and assist with budgeting or forecasting as needed.

Qualifications

Experience : Minimum of 2 years of experience in dental or medical insurance coordination, billing, or financial administration (pediatric dental experience preferred).

Education : High school diploma or equivalent required;

Skills :

Strong knowledge of dental insurance plans, including PPO and Denti-Cal.

Proficiency with dental practice management software Dentrix Ascend and Microsoft Office Suite including Teams.

• Excellent communication and interpersonal skills, with a focus on working with families and children.
• Detail-oriented with strong organizational and problem-solving abilities.

Ability to handle sensitive financial information with discretion.

Attributes : Team Collaboration, compassionate, patient-focused, and able to thrive in a fast-paced environment with exceptional listening skills.

Additional Information

Benefits

Competitive salary with performance-based incentives.

Health, dental, and vision insurance.

Paid time off and holidays.

Retirement plan with employer match.

Opportunities for professional development and growth.

A supportive and collaborative team environment.