Access and Patient Support : Case Manager

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.

Responsibilities :

Patient Access & Advocacy

• Support patient access to therapy through Reimbursement Support Services and patient support programs, in accordance with business rules and HIPAA regulations.
• Guide patients and healthcare providers through all steps of the patient journey, including referral intake, benefit investigation (pharmacy and medical), prior authorization, and therapy delivery.
• Actively advocate for patients by navigating complex healthcare systems, addressing concerns, and securing necessary approvals for treatments and medications.
• Assess patient financial ability and provide guidance to appropriate financial assistance programs.
• Implement strategies to promote medication adherence, including patient education, regular check-ins, and addressing barriers to compliance.
• Evaluate patient eligibility for assistance programs and assist with enrollment.

Care Coordination & Insurance Navigation

Program Expertise & Continuous Improvement

Communication & Collaboration

Documentation & Compliance

Other Duties

Qualifications

Work Schedule & Remote Details

These responsibilities provide an overview of the position and may be adjusted according to business requirements. The organization reserves the right to modify duties, reporting structure, or assign additional tasks as needed. This job description is subject to revision at any time.

Anticipated hourly range : ?$21.50 per hour - $30.70 per hour

Bonus eligible : ?No

Benefits : ?Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Access to wages before pay day with myFlexPay

Flexible spending accounts (FSAs)

Short- and long-term disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Application window anticipated to close : ?12 / 26 / 2025

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity / expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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