Talent.com
Intake Specialist

Intake Specialist

Law Office of Sam Byrd & AssociatesChattanooga, TN, US
18 hours ago
Job type
  • Full-time
Job description

Job Description

Job Description

We help good people through hard times—your job is to make sure they don't go it alone. You will be the first voice potential new clients hear and a key driver in their decision to protect themselves and their families.

Our law firm is expanding and needs the help of an intake specialist to take client relations to the next level and manage our growing caseload. Our ideal candidate is great on the phone, a naturally compassionate and empathetic listener, and has a dedication to customer service and a passion for helping those in need. The right person will bring a high level of energy, positivity, and a can-do attitude to work every day.

Our Firm is small enough that everyone is a critical part of the team, yet big enough to offer the security and benefits you want. The position includes the following benefits :

  • A great work environment and being part of a successful professional services firm
  • Predictable schedule : 8 : 00 a.m. – 5 : 00 p.m
  • W-2 position
  • Employer-paid Group health insurance (100% of employee coverage eligible immediately)
  • Employer paid group life insurance $20k (guarantee issue) plus eligibility for employee paid, guarantee issue voluntary life coverage up to $100k
  • Employer-paid short / long-term disability insurance

You’ll have an opportunity to help a thriving law firm succeed and make a tangible difference in clients’ lives every day. If this sounds like a job you’d love, apply now!

Compensation :

$40,000 - $50,000 yearly

Responsibilities :

  • Answering inbound calls from potential new clients
  • Screening and qualifying calls to make sure the case falls within the scope of the firm's focus, using our structured client evaluation tools
  • Clearly communicating the value of our firm and our legal strategy sessions
  • Scheduling strategy sessions using our customer management system
  • Following up with potential new clients and guiding them through the legal intake process
  • Perform miscellaneous clerical tasks as needed, including paperwork, spreadsheet management, writing text, and email follow-ups
  • Maintaining timely and accurate documentation of client interactions
  • Organize paperwork and perform data entry to streamline the new client onboarding process
  • Qualifications :

  • Previous legal experience highly valued
  • Proficiency with Microsoft Office products, especially Microsoft Excel
  • Demonstrated prior success in a client-facing Customer Service or Sales role
  • Energized by meeting goals and providing a superior customer experience
  • Excellent verbal and written communication skills
  • Confident on the phone and professional at all times
  • Self-motivated, reliable, learns quickly, and readily takes initiative
  • Detail-oriented and highly organized
  • High school diploma required. College coursework or degree preferred
  • About Company

    We’re a fast-growing law firm in Chattanooga, Tennessee, helping good people through hard times—specifically, parents navigating divorce, custody, and family conflict . Our mission is simple :

    We help you protect your kids, your money, and your peace of mind—so you can move forward with clarity and confidence without regret.

    We bring clarity and calm to the chaos. If you're an organized, compassionate go-getter who wants your work to mean something , this is your opportunity to be the steady voice at the start of someone’s new beginning.

    Create a job alert for this search

    Intake Specialist • Chattanooga, TN, US

    Related jobs
    • Promoted
    Senior Resolution Specialist

    Senior Resolution Specialist

    VirtualVocationsChattanooga, Tennessee, United States
    Full-time
    A company is looking for a Senior Resolution Specialist to manage complex claims and provide strategic recommendations.Key Responsibilities Conduct detailed analysis to investigate claims exposur...Show moreLast updated: 1 day ago
    • Promoted
    Financial Intake Coordinator

    Financial Intake Coordinator

    VirtualVocationsChattanooga, Tennessee, United States
    Full-time
    A company is looking for a Financial Intake Coordinator II.Key Responsibilities Manages the authorization process and provides support for multiple payers Answers phones and routes calls appropr...Show moreLast updated: 1 day ago
    • Promoted
    Refund Specialist

    Refund Specialist

    VirtualVocationsChattanooga, Tennessee, United States
    Full-time
    A company is looking for a Refund Specialist who will focus on reviewing and printing patient and insurance refunds.Key Responsibilities Review and print accounts that are in a credit balance for...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Medicaid Collections Specialist

    Medicaid Collections Specialist

    VirtualVocationsChattanooga, Tennessee, United States
    Full-time
    A company is looking for a Collections Specialist I - Medicaid (REMOTE).Key Responsibilities Perform collection follow-up on outstanding insurance balances and document account activity Make out...Show moreLast updated: 9 hours ago
    • Promoted
    Implementation Specialist

    Implementation Specialist

    VirtualVocationsChattanooga, Tennessee, United States
    Full-time
    A company is looking for an Implementation Specialist to join their remote team.Key Responsibilities Partner with new customers to understand their specific needs and objectives Configure the IA...Show moreLast updated: 30+ days ago
    • Promoted
    Resolution Specialist

    Resolution Specialist

    VirtualVocationsChattanooga, Tennessee, United States
    Full-time
    A company is looking for a Resolution Specialist who will manage borrower complaints and provide support for complaint resolution. Key Responsibilities Monitor and track borrower complaints across...Show moreLast updated: 9 days ago
    • Promoted
    Business Intake Analyst

    Business Intake Analyst

    VirtualVocationsChattanooga, Tennessee, United States
    Full-time
    A company is looking for a Business Intake Resource Analyst.Key Responsibilities Serve as the primary point of contact for new business requests related to application changes, features, and enha...Show moreLast updated: 1 day ago
    • Promoted
    Patient Access Specialist

    Patient Access Specialist

    VirtualVocationsChattanooga, Tennessee, United States
    Part-time
    A company is looking for a Patient Access Specialist, Part-time, Days (Remote - Must reside in IL, IN, IA, or WI).Key Responsibilities Provide exceptional customer service and maintain patient co...Show moreLast updated: 30+ days ago
    • Promoted
    Client Access Specialist

    Client Access Specialist

    VirtualVocationsChattanooga, Tennessee, United States
    Full-time
    A company is looking for a Client Access Specialist to drive client engagement and growth in a remote setting.Key Responsibilities Handle inbound and outbound inquiries via phone, text, and email...Show moreLast updated: 1 day ago
    • Promoted
    Inpatient Audit Specialist

    Inpatient Audit Specialist

    VirtualVocationsChattanooga, Tennessee, United States
    Full-time
    A company is looking for an Inpatient Audit Specialist to conduct coding audits and provide education related to coding quality and compliance. Key Responsibilities Conduct inpatient coding audits...Show moreLast updated: 30+ days ago
    • Promoted
    Insurance Specialist I

    Insurance Specialist I

    VirtualVocationsChattanooga, Tennessee, United States
    Full-time
    A company is looking for an Insurance Specialist I - REMOTE.Key Responsibilities Verify insurance eligibility and benefits for scheduled and unscheduled services Calculate and communicate the pa...Show moreLast updated: 4 days ago
    • Promoted
    Retention Specialist

    Retention Specialist

    VirtualVocationsChattanooga, Tennessee, United States
    Full-time
    A company is looking for a Retention Specialist to join their team remotely.Key Responsibilities Handle inbound and outbound calls with urgency, care, and expertise Empathize with clients to res...Show moreLast updated: 30+ days ago
    • Promoted
    Implementations Specialist

    Implementations Specialist

    VirtualVocationsChattanooga, Tennessee, United States
    Full-time
    A company is looking for an Implementations Specialist US-East (SaaS B2B Finance Data).Key Responsibilities Serve as the primary contact for new customers, guiding them through data-intensive imp...Show moreLast updated: 1 day ago
    • Promoted
    Arbitration Specialist

    Arbitration Specialist

    VirtualVocationsChattanooga, Tennessee, United States
    Full-time
    A company is looking for an Arbitration Specialist - Formal No Surprises Act.Key Responsibilities Analyze claim reports to determine claims eligible for arbitration Prepare claims for submission...Show moreLast updated: 2 days ago
    • Promoted
    Claims Specialist

    Claims Specialist

    VirtualVocationsChattanooga, Tennessee, United States
    Full-time
    A company is looking for a Claims Specialist (Insurance Biller) to manage and resolve insurance claims.Key Responsibilities Work on claims that have been rejected by the clearinghouse Review and...Show moreLast updated: 30+ days ago
    • Promoted
    New York Licensed Utilization Coordinator

    New York Licensed Utilization Coordinator

    VirtualVocationsChattanooga, Tennessee, United States
    Full-time
    A company is looking for a Utilization Management Coordinator - Compliance.Key Responsibilities Review and analyze member cases for medical necessity and appropriateness of treatment authorizatio...Show moreLast updated: 2 days ago
    • Promoted
    A / R Follow Up Specialist

    A / R Follow Up Specialist

    VirtualVocationsChattanooga, Tennessee, United States
    Full-time
    A company is looking for an AR Follow Up Specialist to manage unresolved insurance claims and ensure timely payments.Key Responsibilities Follow up on unresolved claims and check claim status wit...Show moreLast updated: 30+ days ago
    • Promoted
    Federal Classification Specialist

    Federal Classification Specialist

    VirtualVocationsChattanooga, Tennessee, United States
    Full-time
    A company is looking for a Federal Classification Specialist (USSS).Key Responsibilities Evaluate and classify positions in the General Schedule and Wage Grade Update and write position descript...Show moreLast updated: 23 hours ago
    • Promoted
    DSP Exit Specialist

    DSP Exit Specialist

    VirtualVocationsChattanooga, Tennessee, United States
    Full-time
    A company is looking for a DSP Exit Specialist who will provide support and coaching to DSPs exiting from the Delivery Service Provider program. Key Responsibilities Engage with and coach DSPs dur...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Patient Resource Specialist

    Patient Resource Specialist

    NexRepChattanooga, TN, US
    Full-time
    Make a difference while working from home as a Patient Resource Specialist.As a Patient Resource Specialist, you’ll provide services for our client, an innovative biotechnology and pharmaceut...Show moreLast updated: 2 hours ago