Job Summary
Heartland Consulting is recruiting Consultants to deliver expert technical support for DLA DXM's continuity programs, enabling rapid response and recovery from crises. These roles focus on exercise facilitation, training development, crisis planning, and interagency coordination, aligning with DLA's all-hazards approach to minimize disruptions and protect critical functions.
Key Responsibilities
- Assist in developing continuity exercises (e.g., TTXs at SES / Flag Officer level), products, injects, after-action reports, and corrective actions.
- Create and implement continuity training products, including Secretary Successor orientation and staff exercises.
- Support crisis management : build response guides / templates, conduct training, monitor activity, prepare briefings / situational updates, maintain chronologies, and coordinate with DoD / Interagency.
- Develop decision support products, readiness trackers, and standard operating procedures for special events (e.g., NSSEs).
- Perform knowledge management : maintain Microsoft Teams, shared drives, email archives, websites, and classified portals; reconcile documents.
- Provide on-call surge support for immediate CrM operations, including policy development, information sharing, and public affairs coordination.
- Work non-standard hours (8-12 hour shifts, weekends / holidays) in operations centers as needed.
Qualifications
Education : Preferred Bachelor's Degree from a four-year accredited college or university, or equivalent training / certification from U.S. military, FEMA, or professional associations.Experience : Minimum 5-7 years as DoD civilian, federal contractor, military, or private sector equivalent; advanced written / spoken English for analyzing / drafting complex policy; proficiency in Microsoft Office Suite / Teams / Adobe Acrobat and portals. Background in federal-level COOP; understanding of National Continuity Policy, NCPIP, FCDs, DoDI 3020.42 / 3020.26 / 3020.44; recent (within 5 years) experience writing / developing COOP plans.Certifications : Preferred FEMA Level I / II Professional Continuity Practitioner, Associate / Certified Business Continuity Professional, Certified Emergency Manager, or FEMA National Emergency Management Basic Academy.Security Clearance : Top Secret for on-site roles.Other : Ability to work in classified environments; flexibility for multi-site operations (Pentagon, Ft. Belvoir, Mark Center, DHS NOC) and travel (up to 4 times / year).Resume / Application Requirements Summary
Submit a resume showing education / training, 5-7 years COOP / policy experience, security clearance, and tool proficiency; demonstrate advanced skills per PWS.Include a Letter of Intent (LOI) for key personnel roles.Provide a professional writing sample (e.g., academic paper, journal article, published document).Resume subject to government approval; if non-key, demonstrate stewardship / audit skills; requests via COR / KO with 5 business days to respond.