Job Description
Job Description
Position Title : Director of Clinical Procedures
Location : Alleviant Integrated Mental Health (Bentonville, Bryant, Conway, Fayetteville, Fort Smith, Jonesboro, Little Rock, North Little Rock, Rogers)
Position Overview
Alleviant Integrated Mental Health is seeking a strategic, people-centered, and clinically confident Director of Clinical Procedures to lead and elevate our Procedures Department across multiple outpatient behavioral health clinics. This leader will oversee all aspects of clinical workflow, patient safety, service consistency, and staff development for procedural therapies including ketamine infusions, PRTMS, EEGs, and other advanced treatment modalities.
The Director of Clinical Procedures plays a mission-critical role in shaping the patient experience and ensuring delivery of the highest standard of care. This individual must excel in fast-paced, evolving clinical environments, demonstrate exceptional communication, and possess strong clinical judgment, operational awareness, and leadership presence.
We are looking for someone who is :
- Confident in clinical decisions
- Calm and grounded in challenging patient situations
- Solution-oriented and forward-thinking
- Warm, professional, and excellent with people
- Skilled in leading and managing Teams
- Available to travel 50%-60% (overnight travel ~30%)
This role is ideal for a leader who is passionate about raising standards, developing teams, building trust, and improving systems that enhance the quality of patient care.
Key Responsibilities
Clinical / Procedural Excellence
Provide safe, compassionate, and patient-centered procedural care.Administer and document medications; observe, record, and evaluate therapeutic response.Monitor, document, and respond appropriately to patient vital signs.Initiate, maintain, and troubleshoot IV therapy for infusion-based treatments.Ensure PRTMS / TMS treatments and EEG workflows are performed accurately and consistently (training provided).Maintain pristine, organized, fully stocked, and regulatory-compliant treatment environments.Conduct follow-up calls, monitor clinical outcomes, and ensure continuity of care.Safeguard patient privacy and uphold all HIPAA compliance standards.Leadership & Team Development
Lead, supervise, mentor, and develop a high-performing Procedures Team.Provide ongoing training to ensure staff are confident, competent, and aligned with clinical best practices.Demonstrate emotional steadiness and supportive leadership.Delegate thoughtfully, ensuring role clarity, accountability, and efficiency.Model and reinforce excellent professional communication, empathy, and service.Partner with leadership to evaluate workflows, identify gaps, and implement improvements.Drive operational consistency across clinics and treatment rooms.Address patient concerns promptly, respectfully, and in alignment with organizational values.Foster a team culture rooted in collaboration, reliability, integrity, and patient-centered care.What Success Looks Like
Patients feel safe, seen, and cared for every step of the way.Staff feel supported, trained, informed, and empowered.Clinical workflows are consistent, efficient, and proactive.Communication is clear, direct, solutions-focused, and supportive across all teams.The department operates with professional excellence, clinical integrity, and compassionate presence.Required Competencies
Strong critical thinking, clinical judgment, and situational awareness.Ability to prioritize and multitask effectively under shifting demands.Outstanding verbal and written communication and interpersonal skills.Demonstrated skill in team leadership, coaching, and performance development.Knowledge of healthcare regulations, safety compliance, and quality standards.High degree of professionalism, confidentiality, and ethical responsibility.Education & Experience
Bachelors degree requiredRegistered Nurse license in good standing required3–5 years of clinical or healthcare experience, preferably in outpatient or multi-site settings.Leadership, charge nurse, team lead, or supervisory experience required.Physical Requirements
Ability to stand and walk for extended periods.Ability to lift up to 20 lbs as needed.