Additional Responsibilities:
1. Guest Service personnel shall be knowledgeable in all administrative procedures established by The Center.
2. Thorough working knowledge of the Center’s Johnson Controls automated systems of HVAC, fire, security, CCTV, alarms, computer programs and EVAC.
3. The individual shall be prepared to interact with unit head personnel and shall be able to interface with security and safety programs with an attitude of responsibility toward the public image of the Center.
4. Maintain a low profile with a courteous and polite demeanor.
Requirements:Qualifications:
· High School diploma or equivalent.
· Excellent verbal and written communication skills.
· Experience in dealing with the public under normal and abnormal conditions and in working under emergency conditions.
· Two (2) years’ experience in customer service.
· Ability to work independently.
Guest Services (Control Office) • Rochester, NY, US
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