Operations Associate

Overview

SUMMARY : Fulfillment Operations Responsible : Support branch operations by processing applicants, assisting clients and implementing office procedures and systems. Contribute to the professionalism of the company by providing quality service. Additional functions for Operations Associate include recruiting activities and for Compliance Associate includes credentialing and compliance.

ESSENTIAL DUTIES AND FUNCTIONS

ESSENTIAL DUTIES AND FUNCTIONS : The percentage of time performing the essential duties may fluctuate under special circumstances.

• Actively participate in an interactive, supportive and developmental team environment by working remotely and / or from a designated Company location as required, in accordance with company Policy. The number of days per week in each environment may vary based on the needs of the company, the division, branch, and / or personal performance needs.
• Greet visitors when the team is on-premise
• Receive all incoming telephone calls and route calls promptly
• Monitor and process job ad responses and applicants
• Prescreen applicants for registration with the company by administering and grading evaluations and recording evaluation scores
• Conduct prescreening interviews and scheduling team interviews
• Enter applicant information into the Office Automation system
• Maintain all records in accordance with the Quality Manual and ISO
• Provide ongoing information and customer support to temporary associates
• Administrative office duties such as coordinating team meetings, running reports, auditing staff completion of assigned tasks
• Process weekly temp payroll by the processing deadline

PREFERRED PRIOR EXPERIENCE

PREFERRED PRIOR EXPERIENCE :

WORK ENVIRONMENT OR MENTAL REQUIREMENTS

WORK ENVIRONMENT OR MENTAL REQUIREMENTS : Therequirements described here are representative of those that must be met by the employee to successfully perform the essential functions of the job with or without reasonable accommodation.

LANGUAGE / COMMUNICATION SKILLS

LANGUAGE / COMMUNICATION SKILLS (written & verbal) :

COMPUTER / SYSTEM SKILLS REQUIREMENTS

EDUCATION, CERTIFICATES, LICENSES, REGISTRATION REQUIREMENTS

PHYSICAL REQUIREMENTS

PHYSICAL REQUIREMENTS (each requirement indicates % of the time) : The percentage of time performing physical requirements may fluctuate based on any reasonable accommodations.

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