Facility Associate III

Facility Associate III

The Facility Associate III primarily works in the processing / production area of the facility, handling a variety of donated goods & / or on the sales floor stocking shelves & providing customer service. Assists management in proper facility operation by performing assigned advance tasks & providing leadership to assigned store personnel. Must pass background check.

Essential duties and responsibilities include the following :

• Must demonstrate willingness & ability to adhere to Goodwill Industries of the Inland Northwest directives, rules, policies, procedures, & departmental & organizational standards.
• Team Leader
• Represent the company by providing excellent customer service.
• Perform opening & closing procedures.
• Ensure the quality & quantity of work performed by assigned employees in accordance with standards.
• Train employees in a thorough, organized, & timely manner.
• Assist Facility Managers, Assistant Managers, and Facility Leads in appraising employees.
• Assist in the maintenance of facility records.
• Responsible, as designated, for the facility's operation in the absence of Facility Management & Leads including but not limited to : directing the activities of facility personnel; ensuring that all sales transactions are rung & reported accurately; & ensure that donated goods are processed appropriately.
• Sorter / Pricer
• Inspect, sort, grade, & / or assign prices or other actions needed to donated items.
• Unload containers, sorting & grading items into appropriate bins by quality specifications.
• Transport stock to & from workstations.
• Incidental Functions - A Facility Associate III may perform any or all of the following :
• Merchandise Stocker
• Transport items to & from the sales floor.
• Place items on shelves, in floor fixtures or on racks.
• Face shelves, racks, & / or floor fixtures according to display standards.
• Remove old items from display & place in totes or carts.
• Assist at cash register wrapping or bagging merchandise.
• Provide carry-out service.
• Tagger / Ticketer
• Prepare items for sale by hanging clothing, cleaning items as needed and / or bagging items that need to be kept together.
• Tag, mark & / or code items selected for sale according to designated prices & @type of merchandise.
• Tally amounts & / or prices of processed items.
• Cashier
• Perform opening tasks, including cleaning glass cases, cleaning counters, straightening cash wrap (cashier work station), & stocking supplies for the cash wrap.
• Perform register closing duties, including counting down register, & completing required cashier reconciliation.
• Collect cash, check, or charge payments from customers & make change for cash.
• Provide cash receipts to customers.
• Pack customer purchase in bags or cartons.
• Assist with customer service at adjacent workstations.
• Remove clothes from dressing rooms & rehang them on racks.
• Remove merchandise stock from sales floor to back room.
• Answer telephone & provide announcements.