Senior Manager of Service Delivery

A company is looking for a Senior Manager, Service Delivery.

Key Responsibilities

Lead and manage multiple Service Delivery associates on a daily basis

Execute action plans to enhance operational and metric performance

Prepare and present regular updates to client executives regarding client needs

Required Qualifications

Strong background in front-end operations

Experience in data analysis and leveraging insights for strategic decisions

Proven project management experience in an outsourced or healthcare consulting environment

Ability to collaborate effectively with diverse stakeholders

Focus on data analysis with a track record of achieving positive results