Patient Access Representative

A company is looking for a Part Time Patient Access & Care Team Representative (Remote).

Key Responsibilities

Assist inbound callers and make outbound calls as necessary, linking patient experiences with established protocols

Schedule patient appointments, verify insurance information, and manage cancellations and reschedules

Provide referrals to physicians and identify emergent calls for appropriate escalation

Required Qualifications

High School Graduate

Experience in healthcare preferred

Experience in a call center or customer service-related area preferred

Basic knowledge of medical terminology is helpful

Ability to work in a fast-paced environment and handle various customer needs