German Speaking Customer Service for Hospitality & Tourism industry

German Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language in other countries, specializing in various industries including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We pride ourselves on matching the best candidates with the right employers through a meticulous recruitment process. Currently, we are seeking a passionate and dedicated German Speaking Customer Service Representative for the Hospitality & Tourism industry to join a dynamic team. This role offers an exciting opportunity to engage with customers from diverse backgrounds, helping them with inquiries related to their travel experiences. As a German-speaking representative, you will be pivotal in ensuring customer satisfaction and resolving issues efficiently while providing top-notch service. If you are looking to broaden your horizons and work in a vibrant sector that values customer experience, this is the perfect opportunity for you! Contact us to learn more about how we can assist you in finding your dream job abroad with renowned employers in the tourism industry.

Responsibilities

• Provide excellent customer service to German-speaking clients in the hospitality and tourism sector.
• Handle customer inquiries related to bookings, cancellations, and amendments in a timely manner.
• Resolve customer complaints and issues efficiently while maintaining a positive brand image.
• Assist clients with travel arrangements and provide information on destinations and services.
• Communicate effectively with team members and other departments to ensure seamless service delivery.
• Maintain accurate records of customer interactions and transactions.
• Stay updated on industry trends and company offerings to provide relevant information to customers.