Office Manager

Job Description

Job Description

Benefits :

• 401(k) matching
• Health insurance
• Training & development

COMPANY CULTURE

PuroClean, a leader in emergency property restoration services, helps families and small businesses overcome damages caused by water, fire, mold and biohazard. We operate with a 'servant-based leadership' mindset and seek to create a working environment where team members can grow professionally and spiritually through serving our customers, communities, and each other.

JOB DESCRIPTION

With a 'One Team' mentality, manage the office to perform all accounting and administrative activities. Ensure job files are up to date. Assist the field techs with customer communication and supplies. Follow our accounting procedures, and recommend improvements to increase efficiency. Interact with our referral sources (general contractors, insurance entities, property managers, tradespeople and professionals). Prepare, send and follow up on invoices. Take phone and email enquiries, take the messages and deliver them promptly. Maintain a clean & efficient office. This position is ideal for someone who enjoys working independently in a private office setting and prefers minimal in-person interaction in the workplace.

RESPONSIBILITIES

Scan & file documents

Create photo albums and inventories

Prepare the daily jobs list

Accept & update job assignments and requests for service

Maintain the Jobs spreadsheet and A / R

Invoice and accept payments

Complete the bi-weekly payroll (outsourced)

Complete monthly bank rec & credit card batching

Update our Key Performance Indicators spreadsheet

Interface with our techs in the field, our accountant, our trades partners and our vendors

Pursue personal development and PuroClean-specific skills

SKILLS, ABILITIES AND QUALIFICATIONS

A focus on personal development, team building and relationship skills is essential

Attention to detail, an aptitude for multitasking and being comfortable with record keeping

Excellent written and verbal communication skills

3 years of customer service experience in an office setting; construction experience is a plus

Experience and aptitude with MS Office and QuickBooks

Desire to learn industry-specific computer programs

PERKS

Competitive wage

Contributory insurance

Paid training for career advancement

Training for you with our current retiring office manager

A staff assistant can be available to you on an as-needed basis