Director of Volunteer and Community Engagement (Req 101016)

Director of Volunteer and Community Engagement

Be a part of the mission at Whitney Young Health (WYH) to provide high quality healthcare that is affordable and accessible to our diverse community. WYH has a robust benefits package including generous time off, affordable health, dental and vision insurance, 401k with safe harbor employer match, tuition reimbursement, term life insurance, commuter benefits and more!

General Responsibilities

The Director of Volunteer and Community Engagement will be responsible for building and strengthening relationships between the organization and its community, while creating and managing meaningful volunteer opportunities. This individual will also lead efforts to generate philanthropic support through volunteer-driven initiatives, events, and partnerships, with an annual fundraising goal. The Director will serve as an ambassador for the organization, cultivating relationships with individuals, businesses, and community groups to advance both programmatic and fundraising priorities. The Director is also responsible for soliciting and securing gifts-in-kind for events and programs for patient needs (i.e. hygiene items, clothing, holiday gifts, etc.).

Specific Responsibilities

• In collaboration with the Chief Development Officer (CDO) and Director of Marketing & Communications, create and implement the annual Development and Marketing Plan.
• Leads, manages and coordinates WYH and EQX community engagement opportunities.
• Cultivate and maintain strong relationships with community groups, corporations, civic organizations, and faith-based partners.
• Represent the organization at community events, presentations, and networking opportunities.
• Identify opportunities for collaboration that increase organizational visibility and community impact.
• Leads WYH and Equinox public facing community events (i.e. signature fundraising event, promotional events, open houses, ground breaking / ribbon-cuttings, community outreach events, etc.) and donor fundraising and cultivation events, and coordinates oversight of event committees, and leads project management of event logistics leading up to and day of event, as well as any follow-up.
• Recruits staff and volunteers for participation in community events.
• Research and identify new community engagement opportunities, in support of scorecard and department objectives including community health education opportunities
• Works in conjunction with Digital Marketing & Communications Specialist to develop and execute promotional and social media plan for all events; assist Digital Marketing & Communications Specialist with social media postings, as needed.
• Works in conjunction with the Prospect Research and Database Management Analyst for mailing lists and mailing of community engagement event materials.
• Ability to work cross-functionally with development, communications, and program staff to maximize impact.
• Order and maintain stock of branded merchandise and give-away items for community programs and special outreach events. Manages and coordinates the WYH volunteer / internship program
• Develop annual volunteer engagement and fundraising work plans with measurable outcomes.
• Provide regular reports on volunteer hours, community engagement, and revenue generation through Raiser's Edge
• Manage program budgets and ensure cost-effective use of resources.
• Collaborate with leadership to integrate volunteer and community engagement into strategic planning. Identifies opportunities for volunteer / internship engagement.
• Works with program directors and HR to create job descriptions for volunteer / intern positions.
• Coordinates volunteer and community service opportunities (community service projects, interns, corporate volunteer programs, etc.), and gifts-in-kind
• Facilitates the HR process for volunteers / interns
• Recruits volunteers, including initial interviews.
• Coordinates health and security screenings with HR.
• Maintains, tracks and updates records for all volunteers / interns.
• Provides volunteers with orientation to Whitney Young Health with support from HR.
• Develops policies and procedures for volunteer program with support from CDO and HR.
• Develops and maintains volunteer handbook with support from HR; implements best practices in the field.
• Develops and executes volunteer recognition program.
• Works with the Marketing team to create and maintain a special volunteer section / column in Whitney Wire staff newsletter; and in the agency newsletter, To Your Health, as an opportunity presents itself.
• Provides mentoring and support to volunteers.
• Evaluates and seeks to continually improve volunteer satisfaction.
• Evaluates and reports on program impact.

Additional

Requirements

Minimum Qualifications

Preferred Qualifications

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status. Salary range : $78,600 - $91,350 annually