Wholesale Relationship Specialist II (Annapolis Hybrid)

Description

• Manages and responds to daily incoming client requests and inquiries in a timely and professional manner. Performs necessary research and maintenance to provide or facilitate solutions, and if applicable, logs and resolves customer complaints and dissatisfactions in accordance with Bank policies and procedures.
• Works proactively to identify potential problems and / or compliance concerns to maximize customer satisfaction and encourage relationship expansion.
• Executes and adheres to all federal and state regulations governing bank operations including BSA / AML requirements, as well as the Bank's loan and deposit origination, documentation, and administration policies and procedures. Exercises discretion and ensures confidentiality of all customary and proprietary materials and data.
• Opens, services, and maintains wholesale deposit accounts in adherence to state and federal regulations and Bank policies and procedures.
• Acquires working knowledge of the Bank's Treasury Management products and services as they relate to receivables, payables, fraud prevention, and liquidity.
• Monitors daily non-sufficient funds and unposted transaction reports, obtains necessary approvals and processes decisions, and communicates with clients and Bank personnel to facilitate timely and accurate postings.
• Processes payments and advances on loan accounts and transfers and stop payments on deposit accounts.
• Gathers, images, and files financial statements and documents as needed.
• Orders and / or requests pre-closing due diligence items including, but not limited to lien searches, flood certifications, business valuations, appraisals, and environmental reports. Ensures accurate completion of all required flood documentation.
• Completes detailed due diligence in accordance with associated regulatory requirements and bank policies and procedures to ensure quality account documentation and prevent exceptions.
• Collects information and / or documentation to comply with BSA / AML requirements for customer identification, customer due diligence, and beneficial ownership information including entity organizational documents, orders OFAC and Identity Verification searches, and completes associated quality assurance to ensure compliance with state and federal regulations and Bank policies and procedures.
• Works directly with Centralized Doc Prep to request internally prepared loan documents and ensures loan documents are reviewed for accuracy and completeness prior to closing, funding, and boarding of loans.
• Handles internal loan closings and coordinates external loan closings, to include engaging and working with Bank counsel, closing attorneys, and title companies, as applicable, throughout the loan document preparation and closing process.
• Funds and boards loans, to include reviewing requests for accuracy and preparing physical loan packages for imaging and record retention shipment.
• Prepares tickets, online transaction entries (OTEs), and wire transfers as needed.
• Manage and / or assist in the management of construction and / or development loans with oversight from the Construction Loan Specialists Group and Wholesale Banking Relationship Managers.
• Will acquire a working knowledge of specialized loans, including but not limited to asset-based loans, SWAPs, participations, syndications, loans to government contractors, and loans to government entities.
• Assists with reporting and clearing exceptions associated with loan and deposit accounts.
• Prepares loan account pay off quotes and coordinates collateral releases as applicable.
• Assists with the preparation of client presentation materials.
• Assists with maintaining data integrity for the CRM and other critical bank systems by facilitating accurate source system account assignments.
• Completes all assigned training, including but not limited to compliance training, on or before the due date.
• May serve as a back-up for other Relationship Specialists to ensure a balanced workload.
• Promotes an environment that supports diversity, equity, inclusion, and belonging and reflects the Atlantic Union Bank brand and culture.
• Performs other duties as assigned.

Organizational Relationship

This position reports to either a Manager of Wholesale Support or a Group Leader, Wholesale Support

Position Qualifications

Education & Experience

Knowledge & Skills

Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting https : / / www.atlanticunionbank.com / about / careers / benefits

We are proud to be an EEO / AA employer, Minority / Female / Disability / Veteran. We maintain a drug-free workplace.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.