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Program Manager Strategic Operations - Remote (CST or EST)

Program Manager Strategic Operations - Remote (CST or EST)

OneDigitalLancaster, CA, US
7 days ago
Job type
  • Full-time
  • Remote
Job description

Program Manager

When you ask people what gives them peace of mind to live their best life, having a sense of financial security is usually at the top of the list. Our financial services include employer-based benefits like retirement planning so employers can help their people plan for a comfortable life after they stop working. We also provide personalized financial planning and investment services to help families succeed in every stage of life.

Our newest opportunity : The Program Manager will help specific practices and / or departments in strategically prioritizing and aligning project work with OneDigital's Operational ecosystem. This role will work cross-functionally with areas including Mergers & Acquisitions, Operations (including PMO), Finance, IT, HR, Marketing, Regional Business Leads and service vertical SMEs (P&C, Retirement + Wealth, Medicare, PEO, etc.) in strategically executing all major initiatives. Gaining and using a thorough understanding of OneDigital's model and value proposition and using operational strategy, the Program Manager will prioritize projects, understand overlaps and connect teams that could be impacted, know who to include as stakeholders, and align with Corporate Operations to best optimize execution in line with company strategy.

Essential duties and responsibilities :

  • Lead and manage multiple strategic projects for a specific department or practice
  • Develop and implement program strategies, objectives, and plans with respective leaders and executive sponsors
  • Coordinate with operational leaders to align program goals with business objectives.
  • Oversee the prioritization and execution of key projects and initiatives.
  • Ensure programs are delivered on time, within scope, and within budget.
  • Facilitate cross-functional collaboration and communication.
  • Monitor program performance and implement improvements as needed.
  • Prepare and present program status reports to senior management.
  • Ensure compliance with PMI standards and best practices.
  • Drive continuous improvement in program management processes.
  • Mentor and guide project managers and team members.
  • Foster a culture of accountability and excellence.
  • Align program activities with corporate strategy and focus.
  • Manage stakeholder expectations and relationships
  • Monitor and coordinate dependencies across the projects in the program, and resolves conflicts and solutions for roadblocks
  • Focus on removing roadblocks, troubleshoot issues, aligning with supporting teams to encourage a path to green on all risks / issues
  • Have a strong vertical acumen and understanding of OneDigital's business to support alignment of the new business with our current ecosystem
  • Manages reporting and project updates to track overall success and obstacles to share with leadership and stakeholders
  • Manage relationships with external vendors and partners to ensure they meet contractual obligations and contribute to program success.
  • Provide training and development opportunities for team members to enhance their skills and capabilities.
  • Collaborate with leadership to define and track key performance indicators (KPIs) to measure program success and identify areas for improvement.

Qualifications, skills and requirements :

  • Proven experience as a Program Manager or similar role.
  • Strong knowledge of program management methodologies and tools.
  • Excellent leadership and organizational skills.
  • Ability to manage multiple projects simultaneously.
  • Strong analytical and problem-solving abilities.
  • Exceptional communication and interpersonal skills.
  • Proficiency in project management software (e.g., MS Project, JIRA).
  • Ability to work effectively with cross-functional teams.
  • Strong understanding of business operations and strategy.
  • Experience in managing "upward" among senior leadership, lead diverse teams and ability to establish and maintain collaborative working relationships with all levels
  • Empathetic, positive attitude with the drive to uphold OneDigital's Shared Values (optimistic, personable, relentless, innovative, responsive, trustworthy, strategic)
  • Maintains composure and professionalism under pressure in dynamic work environment
  • Strong communication skills including written, verbal, and listening, with a demonstrated ability to effectively communicate with C-suite and Executives
  • Education, training, and experience :

  • Bachelor's degree in Business Administration, Management, or related field.
  • Master's degree preferred.
  • PMI certification (e.g., PgMP, PMP) preferred.
  • Experience in the employee benefits, financial services, or insurance industries is a plus.
  • Proven track record of successfully managing large-scale programs.
  • Continuous learning and professional development in program management.
  • At least 4-6 years in diverse roles with leadership responsibilities across major projects and / or programs spanning long stretches of time
  • Other :

  • Remote position with option to be in office depending on location (Atlanta, GA or East Coast preferred).
  • The typical base pay range for this role nationwide is $90,000 to $100,000 per year. Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and / or annual bonus based on your individual performance and / or the company's performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.

    OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.

    OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their : veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, "protected characteristics"). A copy of the Federal EEO poster is linked here.

    Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant :

    City and County of San Francisco

    City of Los Angeles

    County of Los Angeles

    Employment decisions shall comply with all other applicable federal, state and city / county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or 'ban the box'] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.

    In short, we believe in hiring the most qualified applicant for the position, regardless of background. If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.

    OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.

    Thank you for your interest in joining the OneDigital team!

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    Program Manager • Lancaster, CA, US

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