Res. Program Supervisor

Acts as front-line supervisor to all DSPs employed within the residential programs. Ensures homes and staff are fully in compliance with 6400 / 6100 regulations and serves as the program specialist per regulations. Provides content aligned with InVision's mission and philosophy, and routine documentation and review of individual support plans for people with an array of diagnoses which may include developmental disabilities, problematic sexual behaviors, autism, and other cognitive disabilities often co-occurring with complex psychiatric or medical diagnoses. Ensures full implementation of all plans of support in alignment with InVision's philosophical approach to service delivery. Serves as the primary contact between the organization, family members of people supported, and external stakeholders.

ESSENTIAL FUNCTIONS :

• Performs all job duties with the understanding that what is most important is that which is important to the person supported.
• Ensures through mentoring, guidance, and feedback that the Direct Support Professional's approach to services is congruent with the needs, wants, and desires of each person supported in conjunction with the policies and procedures of the organization.
• Facilitates the development of relationships between Direct Support Professional (DSP) staff and the person supported.
• Demonstrates professionalism, dignity, and respect towards the person supported, co-workers, management, and other associates both within the organization and outside the company.
• Supervises Direct Support Professionals (DSP) under their direction to ensure they are supported, prepared, trained, and competent in their ability to effectively fulfill all duties of their positions in alignment with the company's procedures, standard business practices, and philosophical approach to service delivery.
• Communicates regularly with the person supported, their families, and other appropriate parties to provide updates, seek feedback, and explain policies and procedures.
• Maximizes the performance and development of DSPs by providing ongoing feedback, ensuring that required training is completed, individual supervision, 90-day evaluation, and annual performance evaluations.
• Accepts ownership of and assures that relevant information, including but not limited to, senior management decisions, new initiatives, policies, and procedures, is effectively communicated to Direct Support Professionals. Provides guidance, manages perceptions, and ensures Direct Support Professional's understanding.
• Facilitates monthly house meetings to ensure what is most important to the person supported is the focus of the services provided, through the effective development of teams and dissemination of information.
• Ensures the health and safety of each person supported and applies emergency procedures as necessary. Manages crisis situations and ensures that debriefings and plans of correction are completed as needed.
• Ensures the implementation of Support Plans and other recommendations made by the Behavior Specialist.
• Encourages and honors each person to be the decision maker in their life by partnering to develop plans including but not limited to financial management, emergency, dietary, and medical plans.
• Seeks out ways to improve quality and effectiveness of services, consistent with established mission and philosophy, values, and strategic objectives.
• Ensures staffing coverage in an emergency or crisis situations
• Provides on-call support within the program on a rotating basis.

Licensing and Contractual Compliance :

Administrative :

Financial Management :

SUPERVISORY RESPONSIBILITIES :

Supervises all Direct Support Professional staff working within sites assigned to their caseload.

EDUCATION and / or EXPERIENCE :

Bachelor's degree from an accredited college or university in social services, business, or a related field is required and 2 years relevant experience; Associate degree or 60 credit hours from an accredited college or university and 4 years of relevant experience. Relevant experience includes working with people with intellectual or developmental disabilities or autism. Previous supervisory experience is strongly preferred. Incumbent must demonstrate an understanding and ability to implement non-restrictive, positive, and person directed supports.

Other Requirements :

PHYSICAL DEMANDS :

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and / or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

All job requirements listed indicate the minimum level of knowledge, skills, and / or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any job-related function as directed by their supervisor.