Program Delivery Manager (AMER)

About us

As a company at the forefront of digital transformation in financial institutions, Fenergo is revolutionizing the way client and regulatory technology is utilized in the industry. With a focus on providing Client Lifecycle Management (CLM) software solutions, Fenergo empowers financial institutions to deliver a faster, compliant, and digital customer experience.

With over 700 employees across 11 offices worldwide, Fenergo is a truly global company. This presents a unique opportunity for individuals who are ambitious and eager to make a significant impact in the financial services industry. Fenergo's impressive track record is reflected in their numerous accolades, including being recognized as the No. 1 CLM provider in RiskTech100™ and the winner of the Deloitte Best Managed Companies award. Furthermore, Fenergo's CEO, Marc Murphy, emphasizes the company's commitment to innovation and growth, making it an exciting place for talented individuals to contribute their skills and showcase their abilities.

What does this role entail?

The Senior Project Manager is accountable for largest and most strategic Fenergo client engagements typically leading the successful delivery of complex, multi-workstream SaaS implementations and enterprise-level transformation projects. This role requires a strong balance of commercial acumen, executive level influence and engagement, together with cross-functional leadership with a focus on regulated financial services environments.

The Senior Project Manager typically operates at an enterprise, programme or portfolio level, overseeing the delivery of multiple initiatives across multiple jurisdictions. This leadership role drives consistency, alignment with broader client outcomes, and strategic oversight, including coaching and mentoring junior project managers. This role also takes direct responsibility for delivery in key or complex regions. In this strategic, client-facing role, you’ll also provide pre-sales support where required, lead cross-functional delivery teams, and ensure all aspects of delivery meet or exceed expectations on time and budget.

Requirements

Key Expectations

Programme & Portfolio Ownership

• Owns the end-to-end delivery of complex enterprise projects, programmes or portfolios, often spanning multiple jurisdictions or regions.
• Aligns delivery with strategic client outcomes, product adoption goals, and long-term business value.
• Prioritises and sequences initiatives to optimise impact, capacity, and client satisfaction.

Strategic Oversight & Governance

Regional Consistency & Delivery Standards

Client Engagement & Stakeholder Management

Financial & Commercial Leadership

Team Leadership, Coaching & Uplift

Regulatory & Domain Expertise

Communication, Influence & Executive Reporting

Required Experience

Benefits

What’s in it for you?

Diversity, Equality, and Inclusivity

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.