Workers Compensation & Risk Management Director

Workers Compensation & Risk Management Director

Exciting opportunity to join our legacy of environmental leadership! At Arcwood Environmental, we are pioneers in industrial waste management, committed to creating a cleaner, safer world. Since our inception during the environmental movement of the 1970s, we've been at the forefront of solving complex environmental challenges. Headquartered in Indianapolis, Indiana with a dedicated team of 2,000+ employees spread across the United States, we provide innovative and compliant solutions to thousands of clients in diverse industries.

The Workers Compensation and Risk Management Director is responsible for leading the strategy, execution, and continuous improvement of the company's workers' compensation and insurance liability programs across a multi-state workforce. This role ensures compliance with all applicable laws and regulations, manages insurance carrier and vendor relationships, and provides responsive support for employees and leaders navigating claims. As a key leader within Human Resources, this position plays a vital role in reducing organizational risk, containing costs, and promoting a culture of safety, accountability, and recovery.

Essential Functions & Requirements

Workers' Compensation

• Serves as the Company's primary subject matter expert for all workers' compensation matters, managing the full claim lifecycle-from incident reporting and investigation to resolution.
• Ensures compliance with Federal and State workers' compensation laws (with emphasis on high-claim states such as California and New York).
• Partners with internal stakeholders (Operations, Safety, Legal, HR) and external vendors (TPAs, insurers, and medical providers) to drive timely and cost-effective claim outcomes.
• Leads and improves return-to-work and modified duty programs that enable safe and efficient employee reintegration.
• Tracks, analyzes, and reports on claim trends to identify opportunities for cost containment, safety enhancements, and process improvements.
• Provides training and tools for leaders and HR teams on reporting requirements, claims protocols, and injury management best practices.

Auto & Risk Management

Education & Experience

Education : Bachelor's degree in human resources, business administration, risk management, occupational health or related field (preferred)

Experience : 7+ years of progressive experience in workers' compensation and / or risk management, with exposure to multi-state claims handling (required) Experience managing insurance liability claims, insurance negotiations, and vendor partnerships (required) Experience partnering with TPAs, insurers, and internal stakeholders to resolve complex cases (required) Strong knowledge and experience working with workers' compensation laws and insurance programs (required), specifically in complex states like California, New York, Texas, and Florida (preferred)

Critical Success Factors

Key Performance Indicators (KPIs)

Competencies

Benefits, Compensation, & Workforce Diversity

Arcwood offers competitive pay and bonus incentives. Benefits include choice of medical, dental, and vision plans, flexible spending or health savings accounts, employee and dependent life insurance, short and long-term disability, 401(k) savings plan with company match, and tuition reimbursement. Equal Opportunity Employer Veterans & Disabilities A post-offer drug screen and background check will be required.