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Systems Administrator Tier I_ TS/SCI with Polygraph
Systems Administrator Tier I_ TS/SCI with PolygraphGeneral Dynamics Information Technology • Las Cruces, NM, US
Systems Administrator Tier I_ TS / SCI with Polygraph

Systems Administrator Tier I_ TS / SCI with Polygraph

General Dynamics Information Technology • Las Cruces, NM, US
6 days ago
Job type
  • Full-time
Job description

Overview

Systems Administrator Tier I_ TS / SCI with Polygraph

Transform technology into opportunity as a Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. This role requires U.S. citizenship and a Top Secret SCI clearance with polygraph.

Responsibilities

  • Understand all the different systems that are monitored in the help desk and the Tier level responsibilities for the systems.
  • Provide IT Service Management functions and first level troubleshooting to all customers.
  • Use procedures to perform identification, troubleshooting, and diagnosis of failures and restore system capability to operations.
  • Analyze, diagnose, and isolate hardware failures and directly replace or coordinate replacement of hardware.
  • Collect data for proper escalation and resolution by Tier 2 / 3.
  • Perform network management services including monitoring device health, network performance, and utilization optimization.
  • Monitor OS, COTS software, custom software, and manage resource memory allocations.
  • Modify authorized user lists, user profiles, and perform file system maintenance.
  • Understand ITSM processes and document work accurately through a ticketing system.
  • Perform visual inspections of hardware and document findings; understand SLAs to ensure timely completion of work.
  • Manage account requests and provide account management for personnel on multiple systems.
  • Coordinate with functional leads, technicians, and POCs for systems within the program; interface with customers and government officials as required.
  • Participate in special projects as required.

Qualifications

  • Education : Technical training, certification(s) or degree with 3+ years of experience in a technical discipline, or equivalent combination of education, certifications, training, or work experience.
  • Required Technical Skills : 3+ years of directly related experience in systems administration and analysis.
  • Unix / Linux System Administration - Preferred
  • Windows System Administration - Preferred
  • Shift work (Panama Schedule : 12 hours / day for 7 days over a 2-week period)
  • DoD IA Certification (current) : either CompTIA Security+ CE OR CCNA-Security; Security+ CE preferred. Must attain the required DoD 8570 CE Certification within six months of hire.

    • Note : Privileged Users are subject to greater scrutiny and monitoring to ensure adherence to security policies. Zero-tolerance for security violations.

    Additional Details

  • Security Clearance Level : TS / SCI with Polygraph
  • Location : On Customer Site, United States Citizenship Required
  • Schedule : Panama rotating shift (6 AM–6 PM or 6 PM–6 AM)
  • Work Location : USA NM Las Cruces
  • Travel : Less than 10%

    • Compensation and Benefits

  • Salary range : $63,750 - $86,250 (dependent on experience, location, and contractual requirements)
  • 401(k) with company match; comprehensive health and wellness packages
  • Professional growth opportunities including paid education and certifications
  • Flexible work weeks where possible and various paid time off benefits
  • Equal Opportunity Employer / Protected Veterans

    • We are GDIT. A global technology and professional services company delivering solutions to government, defense, and intelligence communities. We encourage you to join our Talent Community to stay informed about career opportunities at gdit.com / tc.

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    System Administrator • Las Cruces, NM, US