Customer Account Representative

Agent Account Representative

Help keep our drivers and agents moving and paid with accuracy and efficiency.

In this vital role, you'll ensure drivers receive their daily and weekly settlement pay on time, every time, while maintaining strict adherence to company policies. Your day will be a mix of processing payments, supporting drivers and agents, and collaborating with other departments to keep operations running smoothly.

Essential Job Duties

• Process daily and weekly driver settlement payments with precision
• Set up fuel cards and issue money codes to drivers and agents
• Verify and process settlements for submitted loads
• Take incoming calls from drivers / agents, resolving questions and concerns
• Review and apply changes from other departments to driver or commission settlements
• Prepare driver safety bonuses and sales commissions
• Process in-house, outgoing mail

Required Qualifications

If you have an eye for detail, a knack for problem-solving, and thrive in a fast-paced environment, this role offers a front-row seat to the heart of our business.

Why The Evans Network of Companies (ENOC) is Different

What's in it for me?

Schedule - In Person, On Site

Monday - Friday, 8 : 30am - 5 : 00pm

Location Address

100 West Columbia St, Schuylkill Haven, PA 17972

About Us

We have always been & will always be a family business. When a person partners with The Evans Network, they become a part of our family. That was the belief of our founder, Albert L. Evans, Sr. Founded in 1939 in Pottsville PA, the company has evolved into the largest Intermodal Drayage provider in the United States. As of today, expanded operations include Truckload, Flatbed, LTL / Final Mile and transportation / logistics services.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions :

This position operates primarily within a controlled office environment. The noise level in the work environment is low to moderate. Employees may experience swings in work-related demands of this position.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel, and talk and hear. The employee frequently is required to stand, sit, and reach with hands and arms. The employee is occasionally required to walk and stoop, kneel, crouch, or bend. The employee must frequently lift and / or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. The position often requires sitting for long periods of time in front of a computer.