Trainer, Level 2 (Salesforce)

Job Description

Job Description

The Salesforce Trainer provides training support to internal and external customers.  Responsible for ensuring customer satisfaction through training and providing satisfactory customer support.

May include :

• Develop and implement Salesforce training programs through assessment of training needs, creation of training plans, and designing training materials for various formats
• Deliver training sessions through virtual and in-person training sessions to equip employees with necessary Salesforce skills
• Maintain training and reference materials
• Collaborate with teams to ensure alignment and effectiveness of training
• Support Salesforce adoption and evaluate effectiveness by providing ongoing support and conducting skill mapping
• Perform other tasks as assigned.

Nature & Scope :

Knowledge & Skills :

Experience :

Education / Certification :

People Management : No

Physical Requirements / Work Environment :

Reports To : Director, Organizational Change Management

Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV / AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.