Supervises staff performing revenue cycle activities for pre-registration, registration, charge capture, point of service payments, insurance verification, financial counseling, appointment scheduling, check-in / out, health information management, JCAHO compliance, optimization of physician schedules, excellence in customer service and quality monitoring for multiple physician practices. Analyzes revenue-related information to identify trends and takes action to maintain or improve revenue performance, reduce no-shows, improve customer service scores, etc. Leads improvement efforts in front end processes. Proactively manages front office operations to support accessible, customer-friendly patient care and services in a safe environment at Augusta Medical Group.
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Experience :
Company Information :
Augusta Health is a mission-driven, independent, nonprofit, community health system located in Fishersville Virginia in Virginia’s scenic Shenandoah Valley. Augusta Health offers a full continuum of inpatient and outpatient which includes Augusta Medical Center a 255 bed inpatient facility and Augusta Medical Group which is comprised of 40 practice locations and four urgent care locations.
Equal Opportunity :
Augusta Health recruits, hires and promotes qualified candidates for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran or military discharge status, and family medical or genetic information.
About Augusta Health :
Augusta Health opened in 1994 to continue a tradition of personalized care with small-town hospitality that began with predecessor hospitals in Staunton and Waynesboro. Today, our highly trained physicians and staff use state-of-the-art technology to provide top quality care with warmth and compassion. We offer many amenities so patients and families can be comfortable and close during difficult times
Quick Stats for 2022
255 beds
225 active medical staff
2,450 employees
50 volunteers
74 hospice volunteers
59,573 emergency visits
10,324 admissions
892 babies delivered
549 new cancer patients
585,703 outpatient visits to Augusta Medical Group clinics
293,795 other Outpatient Registrations (this includes Home Health, Laboratory, Outpatient Surgery, Imaging, etc.)
61,166 Urgent Care Visits
Medical Office Manager • Fishersville, Virginia, United States