Account Executive, Small to Medium Business

Account Executive (SMB)

Company Overview : Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What You'll Do : The Account Executive (AE) for Small-to-Medium Business is a highly motivated self-starter who is responsible for developing and closing new business or expanding our footprint with current customers within the SMB business segment. A successful AE is eager to learn, determined to adapt quickly, and comfortable with some ambiguity. AEs are focused on acquiring new customers or selling additional use cases, products and services into existing accounts. This person is accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem. This position is an individual contributor role reporting to Vice President, NA Commercial Sales.

Responsibilities :

• Drive success of the company's goals and objectives through achieving individual sales quotas
• Build and manage a sales pipeline through prospecting efforts in the assigned territory within the SMB or Mid-Market segment
• Develop and deliver customized sales presentations and products demonstrations, by phone and via online demo
• Craft and negotiate enterprise level proposals and contracts
• Forecast sales activity and revenue achievements accurately through proper use of sales tools
• Collaborate effectively and engage various pre / post sales resources including Sales Development Representatives, Market Development Representatives, Solutions Engineers, Account Managers, Partner Account Managers, as well as Legal, Security, Professional Services and Customer Support
• Travel as necessary, typically 10%

Job Designation : Hybrid : Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency : Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role / job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What You Bring : Basic BS / BA degree

Preferred 2+ years prior experience in a quota-carrying sales role, ideally within software

Proven success with prospecting, developing leads, managing complex sales-cycles, and closing deals in small-to-medium or mid-market accounts

Proficient computer skills - CRM tools, Microsoft Word, PowerPoint and Excel

Experience selling into within verticals such as Financial Services, Education, Healthcare, or Legal / Not-for-Profit extremely helpful

Strong business acumen that includes prior experience managing multiple concurrent client relationships, anticipating change, adjusting priorities accordingly, and working effectively as a team

Excellent verbal and written communications skills

Self-starter comfortable with some ambiguity, demonstrating a willingness to learn / ramp quickly

Wage Transparency : Pay for this position is based on a number of factors including geographic location and may vary depending