Donor Systems Administrator

Overview

Donor Systems Administrator role reporting to the Director of Development in the Development department. Messenger International is a ministry with a divine calling to develop uncompromising followers of Christ who transform our world. The candidate will embody the organization's core beliefs and champion its commitment to spread the gospel to the world.

Summary

Responsible for advancing Messenger International's vision by ensuring the integrity, functionality, and strategic integration of all systems supporting the donor experience.

Duties and Responsibilities

• Oversee the day-to-day functionality and performance of Messenger's donor CRM and related systems
• Collaborate with Finance, Communications, and Development teams to ensure data flows correctly between donor systems and giving platforms, websites, reporting tools, and donor communications
• Manage data integrity and hygiene efforts, implementing tools and routines for record accuracy, duplicate resolution, and standardized inputs
• Coordinate with vendors and IT partners for CRM customization, integrations, troubleshooting, and system upgrades
• Serve as the primary internal point of contact for user support, system training, access requests, and data / reporting needs
• Maintain donor-facing digital platforms (e.g., donor portals, giving pages), ensuring accuracy, functionality, and consistency with Messenger's brand and mission
• Design and generate reports and dashboards to support stewardship initiatives, including campaign tracking, giving trends, and donor segmentation
• Implement and refine workflows and automations to improve internal efficiency and the donor experience
• Document systems processes and best practices; provide training and reference materials for internal users
• Support planning and execution of donor mailings, statements, and digital communications by managing lists and data queries
• Stay informed about industry best practices and technological tools for nonprofit development and donor engagement
• Other related duties as assigned

Education and / or Experience

General Qualifications

Spiritual Requirements

Physical Requirements

Work Location

Colorado Springs, CO. Must be able to present evidence of identity and legal right to work in the United States.

Job Type / Schedule

Full-time, 40-hour work week with the potential for occasional overtime. This is a non-exempt position and is subject to overtime pay in accordance with the Fair Labor Standards Act.

Pay

This has a salary range of $26.50 - $34.00 / hour, depending on qualifications and experience.

Benefits

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